Super professional, efficient and friendly. Explained the damage and repairs very well. I'd recommend ABRA to anyone.
6/25/2016
Keith J. VERIFIED CUSTOMER
Vehicle Make : Ford
Bryan was great and we had wonderful customer service.
Thank-you!
6/25/2016
Ian W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are out of this world absolutey wonderful
6/24/2016
Vincent L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys were amazing. When hertz rental car stood me up you called and had enterprise get me a car! My Jetta looks great! I was so happy you clean the car inside and out too. What a surprise! Thank you.
6/24/2016
Bridget S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It really looks like nothing ever happened! Thank you so much for a job well done and for the quick turn around :)
6/24/2016
Christopher N. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service!
6/23/2016
Michael K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I went into this being very wary of what expenses would be ask of me, and that Geico would say no to a 'suitable' repair. However, I was very glad to have no pressure from ABRA to get other work done, and happy to know Geico would cover the expenses. The Abra staff were very nice, helpful, and kept me well informed throughout the process. I was very pleased. The only improvement, may have been for someone to verbally go over what all was done, or not done, to the car on the day I picked it up. I would recommend Abra to friends or even to return if needed for any future event
6/23/2016
Steven M. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were kept informed through the entire process and everyone we dealt with was friendly and professional.
6/22/2016
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Mazda
ABRA is the best! I couldn't have had an easier time getting my car repaired. Thank you all so much!
6/22/2016
Kweku A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I brought my Toyota into Abra on Tuesday this week and I had nothing but a fantastic experience. I met with Drew, the Geico rep who talked me through the insurance process, and then I met with Eric who told me exactly what was going to happen. We went and looked over my car and he explained the work that would be done. Eric was courteous and professional, and when I picked up my car, I couldn't have been happier. My car was washed and looked great and the repairs looked even better than I expected.
I also loved the emails that kept me up to date on what was happening. Kudos to Eric and his team. I would recommend Abra to anyone who needs collision work done. Thanks.
Kweku
6/17/2016
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from the initial meeting with the reception and estimate through the repair of the vehicle and delivery on time. Thanks.
6/17/2016
Gary H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody I worked with was courteous, informative, and professional. I really appreciated the timely status updates, friendly faces, and - are you kidding me - Jolly Ranchers and Lemonheads in the lobby!? Job well done, ABRA. The next time I need collision repair, you will get my business.
6/16/2016
Mary P. VERIFIED CUSTOMER
Vehicle Make : Scion
I greatly appreciate your excellent communication. You kept me informed every step of the way. Your customer service is superb.
6/14/2016
Aaron L. VERIFIED CUSTOMER
Vehicle Make : Toyota
There appears to be a large nib of paint on the drivers door, we missed it too. - Aaron
6/11/2016
Hylton M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for taking such great care of me and my car! Everyone was so nice which helped turn a tough situation into a manageable one. You guys were great!
6/11/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Ford
There were both positives and negatives. The positive, my daughter said the car looked absolutely wonderful and the inside of the car was sparkling. I know many body shops would not detail the inside of the car after repairing the outside and this shows ABRA commitment to quality. The negative :( The car was not in a major accident where extensive repairs were required yet it took twenty days to repair which seems a little long considering the damage BUT! I did not see the car before or after so the damage may have been worst than described by both my daughter and ABRA.
6/10/2016
Carilyn P. VERIFIED CUSTOMER
Vehicle Make : BMW
The customer service and updates along the way are most appreciated.
6/10/2016
Leonarda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and attentive staff. Service was fast and access to rent and return rental car was super convenient. I had a very pleasant experience. Thank you!