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Real Reviews from VERIFIED CUSTOMERS
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Volvo
I was pleased with how you kept me informed of the progress on my repair and also were spot on with the estimate 9f time. You seem like a very professional shop.
9/15/2017
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Eric is great! Very professional and great communication. I'll continue to us Abra
9/14/2017
Lee L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast and professional service. Frequent status reports were much appreciated
9/13/2017
Yung W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There were shoes mid in my car, backseat motnfolded up and trunck cober notnput back in its original position. I will leave the same review in Yelp.
9/13/2017
Andrea A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service and updates @
9/9/2017
Christine A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Team is amazing.
9/9/2017
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The bumper looks great. Everyone was especially nice and pleasant.
9/6/2017
Sushant J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was told my car would be repaired in **** week. Then delayed day by day to 2 weeks. Now after being told it was ready, I am being told there is a quality issue and another delay. I am very disappointed that there is no accountability for timeliness. There is also lack of process if one side is telling me car is ready and then there are issues which has hapenned twice. I am surprised State Farm recommended your company and will be sharing my feedback with them.
9/5/2017
Laurisa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They took care of my car and getting me to my rental car. They got me in quick and the repair took even less time than the previous one. My car looks brand new!
9/4/2017
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were so impressed with the speed and quality of the work, and so appreciate the daily updates on the status of our car. Top notch. Thank you
9/2/2017
Erika H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jeremy was terrific! He called me and kept me up to date every step of the way , he adhered to his deadlines, he was very knowledgeable and super friendly.
8/31/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast, easy and great staff!!
8/19/2017
Mathias K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for the great work!
8/18/2017
Kasey R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was great. My only problem was not getting an eta on when my car would be ready. I was told 2 hours before the shop closed, if I knew earlier in the day I could have planned better to pick it up.
8/10/2017
Christine A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazing customer service and great team.
8/8/2017
Jenna H. VERIFIED CUSTOMER
Vehicle Make : Honda
After calling the shop multiple times telling them that I needed to bring my car in, they'd give me random days and times. I left the country and had a friend bring it in, the lady at the front desk gave her sass and then told her I needed an estimate which I had done months prior (and then they never got in contact with my insurance about it). My friend called the shop back and they gave her sass and then told her to bring it in on Friday instead, she said 9 and the lady said 8. So my friend had her husband bring it in and guess what?! There was no problem. Definitely came off a little sexist. Other than that, I was very pleased that they were able to drop my car off for me as I wasn't going to be able to pick it up until the weekend.
8/5/2017
Suraj S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job
8/3/2017
Brandon C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Really satisfied with the overall experience.
8/2/2017
Caleb A. VERIFIED CUSTOMER
Vehicle Make : Ford
Called the shop, they said my car was ready. Arrived and it was not, then told it would be done by 6:00 pm, no one called me at all, so I drove there again, no one at the shop. I'm sure the car is going to look great but the communication was terrible. I told the man I was going to be out of town for 2 weeks to stress the importance. I'm hoping I'm not stuck paying the insurance on my rental as it will now sit in front of my house for 2 weeks.
8/1/2017
Jane E. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm not sure if my car is ready yet. When I called earlier today the receptionist told me my car would be ready early this week. Doesn't appear the text messages are accurate. I'm really confused. And I need to make arrangements to pick up the car.
8/1/2017