I would recommend more phone calls. Emails are great, but I'm someone who doesn't always check my email as well as a phone call I can ask my questions and get more of a time estimate than the emails sent. Other than that you all are great.
3/7/2017
Martin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and efficient, constant status communication. The work of true professionals, so lacking in today's world. A 10 in my book!
3/3/2017
Aristides I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wonderful job and friendly staff!
3/2/2017
Matthew Y. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the staff at Abra were friendly, professional and very helpful. You made the repair of my car so easy, and I am so happy with the results. Thank you for your service.
2/28/2017
Theresa K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Done in a timely manner and did a great job.
2/28/2017
Jason T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job. Car looks like new. I appreciate you working hard to get the job done as quickly as you did. Take care
2/28/2017
London S. VERIFIED CUSTOMER
Vehicle Make : Scion
It took entirely too long to get my vehicle fixed. My bumper does not match the rest of my car at all, and it looks like it wasn't even replaced. They used parts of my old bumper. I was told I could get my car detailed so that my paint will brighten up and match the bumper, instead of the bumper itself actually matching the car like it should have. The associate that helped me did say that if it doesn't even out in a few weeks I can come back and they will try to darken the bumper so it isn't so bright. Wish that would have been done in the first place. Overall I am not happy with the results.
2/26/2017
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are great! Top notch service with quality workmanship. Thank you for arranging to pick me up when my truck was done!
2/22/2017
Susan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service
2/21/2017
Scott W. VERIFIED CUSTOMER
Vehicle Make : Audi
Paint color does not match doors too red not enough orange very apparent that the front end has been painted a different color, very unfortunate fora nice car like this , hope We can do something about it otherwise I do not want to keep this car.
2/18/2017
Rayneel J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good people great service
2/17/2017
Ken D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you Brian for a job well done. Your receptionist gave me a prompt appointment and even assisted with my check in. The technician did a perfect job. The entire experience was a pleasure. Rating a perfect 10
2/10/2017
Shantell B. VERIFIED CUSTOMER
Vehicle Make : Kia
An extremely easy, pain free and fast experience. Great communication the entire way through.
1/21/2017
Larry S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like the fact that one the staff members told me he didn't feel comfortable giving my car back due to it doesn't feel right to him. That made me feel good that the company cares about doing a quality job and my safety.
1/17/2017
David M. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was done right it would appear.
1/17/2017
Arthur V. VERIFIED CUSTOMER
Vehicle Make : Nissan
When i am goin to pick up my Nissan Murano i found more scratches and dent from the accident they ask me to teturn by Monday . And still the trunk door still wont open. I hope they can put it back exacty like the original. I expecting the QUALITY.. thank you
1/15/2017
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with the high quality, professional service and repair work done on my car. Abra Auto Body worked directly with my auto insurance company, saving me the time it would have taken to do so. All of the staff there were friendly, efficient and professional. They repaired the interior handle on the back hatch of my car, which was a pleasant surprise! I highly recommend Abra Auto Body to anyone that needs to have their car repaired. Thank you very much!
1/12/2017
Business K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dropping off the car was great, everyone was super friendly and happy. The online updates are a nice feature. There came a point after 2 weeks of the vehicle being in the shop that when I would call I would get transferred to a specific gentleman (whose name I do not recall). Every time that we would speak, he would give me a vague update and tell me that he would call me back. He never once did. I had to call every time. This happened about 5 times. Outside of my experience with him everything else was great. The van looks awesome. Thanks
1/12/2017
Dinu B. VERIFIED CUSTOMER
Vehicle Make : Nissan
All good. This is my 2bd repair with Abra. In both cases the repair is was flawless, very satisfactorily and on time. Thank you.
1/10/2017
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Subaru
A special thanks to Sean, for making sure that we got our car back in time for our daughter to drive back to college. Appreciated his extra effort in working on Friday evening to get it taken care of. And the car looks great!
With appreciation,
Debbie H