Great service & great repair. Staff was very friendly and knowledgeable. The work done on my car was fantastic, very happy with the results. My only suggestion would be to communicate any delays from estimated completion time. I had to call in to find out about a parts delay. No biggie, and would definitely use ABRA again, and recommend to others.
3/14/2015
Brett G. VERIFIED CUSTOMER
Vehicle Make : Ford
It was finished sooner than expected
3/14/2015
Laurissa D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with the customer service!
3/12/2015
Kris A. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Someone put my front windshield wipers back in wrong and they don't work
3/9/2015
Heather P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I loved the status updates to my phone. The employee Dan Schulz also kept me updated and was great in the process. Superior service. I will for sure be telling all my friends about this shop.
3/7/2015
Debra C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good service
3/7/2015
Marjorie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was great, friendly .
2/17/2015
Ross B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Stuck with the problem area until it was fixed with the right part.
2/14/2015
Linda W. VERIFIED CUSTOMER
Vehicle Make : Kia
The personal service wAs excellent. I was also impressed with the automated customer service, but you might want to reduce the frequency if texts a little. Most important, Shawn did a great job of working with the adjuster to avoid Safeco just totalling our car, even though the repair cost was very high compared to the ACV OF our 2007 Kia!! My wife & I are both on Social Security Disability. Just getting a small check, & losing our car, would have been a disaster!!
Thank you!!
2/14/2015
Juan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for every thing you are the best !!!
2/12/2015
Charles S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body job was well done - an exception found was the inner lining of the car was drooping caused by moisture from cleaning - other than that a great job - I would also have wished that i should have been notified of it being fine rather than my having to call to see the status on the day due and then rushing to the rent a car before either abra and the rent a car closed as abra told me the car would be available after five and they closed at 5:30 and the rent a car closed at 6:00
2/2/2015
Candace H. VERIFIED CUSTOMER
Vehicle Make : Ford
Sean is great
1/31/2015
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Ford
The best looking part of my 12 year old car is now my new bumper and quarter panel!!
I was very happy with the entire process at ABRA. Including interaction with my insurance company and also setting up my rental car.
Getting a damaged car repaired isnt something that anyone wants to do, but ABRA made it painless.
Regards,
Chris
1/21/2015
Michelle Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Would be great if we could respond to the automated texts so that we don't have to call so many times
1/20/2015
Yin Y. VERIFIED CUSTOMER
Vehicle Make : Honda
You missed the most important repair even though we talked about it multiple times beforehand. The side collision pushed the right front wheel out of alignment. That was not fixed or listed on your paperwork.
1/16/2015
Anthony N. VERIFIED CUSTOMER
Vehicle Make : Honda
They where friendly fast and professional
1/13/2015
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service all around. Everyone in the office was polite and professional. I felt very well take care of and well informed. The car looks great. Will be recommending this place!
1/10/2015
Deidra P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
A big thank you to the whole Abra repair team! You did a great job on my vehicle, you were quick and you were professional! If I ever have auto body needs, I will definitely come back to Abra!
1/10/2015
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for your incredible repair work, friendly service and timely communication. I appreciate it!