Marsha, my service advisor, was friendly and kept me apprised of service progress throughout the repair. The estimate was clear and reasonable. My car looked like it was new when they were done! A service.
9/4/2015
Juan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You are very professional very friendly and very nice people
8/14/2015
Luis M. VERIFIED CUSTOMER
Vehicle Make : Acura
Job well done and explained from beggining to end. Courteous and polite people.
8/13/2015
Linnea H. VERIFIED CUSTOMER
Vehicle Make : Mercury
I was blown away with the constant updating on the process of the repairs on my carevery person I met or received a call from was very friendly and professional excellent experience
8/13/2015
Charlene M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I think the idea of sending updates via text msg is a great idea. I was very pleased with the overall experience. I would recommend Abra to anyone that asks.
7/31/2015
Jeri S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great, but really no need for daily texts. Loved the service, the work and the people!
7/30/2015
Emmett B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much for staying in constant contact with me and getting my car completed in less than a week ! So happy with the work you all did !
7/30/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Abra was awesome! They were on the **** from day one through the day we picked up the car. I really appreciated the phone calls and the texts updating the entire process. I would absolutely use them again. Thanks Abra of Lynnwood...your team did a great job. Mike Garritson.
7/30/2015
Claudia D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Want to thank the entire team at ABRA for their top notch customer service. Special shout out to Sean who was incredibly thorough making sure I understood what work will need to be done, answering all questions I had. Greatly appreciated his follow up call informing me of some additional items they discovered after removing the bumper, then giving me an idea when my car would be done.
How your team got the parts & repairs done so quick was a true testament of teamwork. Thank you for the first class service!!
7/15/2015
Veeda D. VERIFIED CUSTOMER
Vehicle Make : Acura
I had a great experience with my car. The associates were informative at every step and very friendly! I would bring my car here again if needed.
7/15/2015
Robin J. VERIFIED CUSTOMER
Vehicle Make : Acura
Great staff, quality and fast work, clean car!
7/11/2015
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very happy with the service and my car is as good as new. Thank you!
7/2/2015
Henry S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Awesome job and done very fast!
6/24/2015
Wendy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only thing is that we have a problem with the fan hitting the fan shroud. We'll be calling on monday to get that taken care of. We may try to do it tomorrow, but I'm scheduled for neck surgery and don't want to be late.
6/19/2015
Laura M. VERIFIED CUSTOMER
Vehicle Make : Ford
It was hassle free and turn around time was quick.
6/12/2015
Elias G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It is very nice to work with you. It was beyond my expectations the work you done to my car. I also would like express my happiness and admiration to the mechanic name Daniel or Dan he was an excellent communicator and respectful. thank you
Sincerely your customer Eliasl
6/6/2015
Brent S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have never been so satisfied. The representative was so good and knowledge about what they needed to make my car ???? so right.I'm impressed.thanks mr Shurtleff.!!
5/28/2015
Paul F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work and communication. Follow-up calls from Sean kept me informed and in the loop.
5/28/2015
Jason B. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic job! I will recommend Abra to friends and family! Shawn was great.