Everything went very smoothly. Easy to work with and deal with my insurance company. Car looks great.
7/30/2016
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Suzuki
It was done quickly, everything was fixed well.
7/30/2016
Keith E. VERIFIED CUSTOMER
Vehicle Make : Honda
HI you guys did an awesome job with the damages! But wanted to let you know that sometime during the rework, my alarm may have been disconnected. When I lock the door, the light that flashes on the drivers side door is not functioning. Also, I had an issue with the locking mechanism yesterday after picking up the car. When i got home after locking the car - after leaving Abra, i was unable to unlock the car using the inside lock switch. I also was not able to pull on the drivers side to unlock the door. I was able to unlock the passenger side lock and exit the car through the passenger side. I will need you to look at the locking mechanism and the alarm.
Thanks...
7/29/2016
Erron B. VERIFIED CUSTOMER
Vehicle Make : Dodge
No need to contact me. I was happy with the repairs When you said completely satisfied, there were some aspects of the picking up part that could have been better. Nothing major, it just going that extra mile.
7/25/2016
Caron M. VERIFIED CUSTOMER
Vehicle Make : Honda
Kind and friendly group doing their very best to accommodate
7/23/2016
Alina A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Abra made it easy for my insurance claim. They kept me informed as to the status of my repairs and was very pleasant!
7/22/2016
Melanie K. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff at Abra were very professional and friendly. They made me feel welcome there and like I could trust them. They also did everything they said they were going to do and finished when they said they would! I would definitely come back to them if I ever need any more repair work on my car.
7/21/2016
Dean N. VERIFIED CUSTOMER
Vehicle Make : Acura
Getting the repair done ontime
7/20/2016
Steven L. VERIFIED CUSTOMER
Vehicle Make : Jeep
EXCELLENT WOULD COME BACK AGAIN 10/10
7/18/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you so much for keeping me in the loop! There were some frustrations, but I understand that it was because of policy. You guys did an amazing jpb, it looks just as the day I bought it!
7/16/2016
Lichelle E. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Sean was great! Kept me up to date and returned my car promptly.
7/15/2016
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent staff - Shawn and CoraLee - were great with customer service and smoothing the way
7/9/2016
Mark B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Each person I interacted with on the team was friendly and informative. I appreciated the updates. Abra went above and beyond in assuring my car was not only repaired but did some extra rubbing out of an old "injury" to my car while waiting for the final work to be accomplished.
7/7/2016
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service and my car looks great!
7/7/2016
Kadontae P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think the work done on my vehicle was great. Paint match has my vehicle looming brand new! One note is that the trunk cargo bungee hook was removed and I had some difficulty putting it back in place.
7/5/2016
Evan M. VERIFIED CUSTOMER
Vehicle Make : Honda
When I got my car home, I discovered car parts, screws, and screwdrivers left inside my car. I wonder if my car is missing any pieces.
7/2/2016
Samantha F. VERIFIED CUSTOMER
Vehicle Make : Mazda
The team was very professional, efficient, and kind. The work looks great. Thank you.
7/2/2016
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Ford
I give your Lynnwood shop a 10 out of 10... very professional and the whole process was seemless! I am back in my car and the quality of the work that was done is superior...
TThanks again
Luci Flores
6/26/2016
Finn M. VERIFIED CUSTOMER
Vehicle Make : Acura
Have taken my vehicle to ABRA I think 3 or 4 times now - the staff is great, super responsive and helpful. My only complaints are that it takes a long time to complete the repairs - I have to make an inspection appointment first, then wait for the repairs themselves to be completed. I believe this is just due to capacity issues (you guys are super busy) so I do understand, but at the same time it's also kind of frustrating to deal with. Perhaps if you are that busy, you can invest in additional capacity to make things go faster.