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Real Reviews from VERIFIED CUSTOMERS
Kay M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I will continue to bring my business to your company and recommend your place of business to my friends and family.
4/2/2019
Gerald S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great. Car was fixed good and the car was very clean
3/30/2019
Corey M. VERIFIED CUSTOMER
Vehicle Make : Kia
Attention to detail is impoortant and y'all got my car looking like nothing happened. But my name doesn't have an 'e' in it even with all the forms I signed, so that's my only gripe!
3/22/2019
Michael D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Joshua was very helpful in expediting my experience with Abra. He kept me well-informed as to the process with almost daily updates. All in all considering the circumstances it was was a good experience!
3/22/2019
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I didnt believe that the car outside was my car! Josh and his team did an amazing job and went above and beyond the work needed. Thank you!
3/8/2019
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They tried hard but I still don't have my car.
3/7/2019
Tamaki N. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is 3rd time I’m using ABRA. It’s not fun to see my car has sents or scratches. But, everytime I pick up my car, I’m happy to see it looks perfect. My husband was a paint engineer, and he was amazed to see you paint job!
2/27/2019
Dave R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Working with Jen was great! I called at 12:30 and she got me in and out within an hour. Excellent service
2/12/2019
Ronald G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Josh was amazing—-he kept me informed via phone about progress and did an outstanding job. The repair looks better than the original. He then put a new rubber gasket on the other side of the car on the passenger door and refused to charge me. You guys are fantastic, front to back. Thanks!
2/6/2019
Randall V. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a stellar experience from first contact to the day I picked up my truck. All folks I felt with, Josh, Jennifer (?) And Michelle were all extremely helpful and easy to talk with.
1/31/2019
Perry M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very friendly, professional and helpful. The repair seems to be very thorough and well performed. They even washed the whole car inside and out. The outside looks almost brand new.
1/19/2019
Cindy H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Michelle was amazing keep updated the entire time. She has great customer service and even waited for to pick up my car when it was done.
1/17/2019
Debra W. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was kind and worked with me. I really appreciate it.
12/27/2018
Mike H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They do excellent job.
12/22/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Honda
I first took my damaged car into ABRA in Seattle on Thorndyke since that location is close to my home. Jeremy was very helpful in putting together the repair price. It was complicated by the fact that PEMCO (agreat insurance provider!) was covering the front bumper and fender repair, while I was paying for rear bumper damage. Jeremy actually suggested that I check other local shops for the best price. I did and I came back to ABRA. When the front bumper cover was removed, further damage was found. The car had to be towed to Everett WA (about an hour north) where ABRA maintains an aluminum repair certified facility. I was disappointed that the work was going to take longer than expected, but Josh in Everett did everything he could to make sure the work was done right and in a timely fashion. He even saved me a bit of money! He also kept me in the loop every step of the way. He amazingly never seemed put out when I’d call him yet again for more info or for a time estimate. When the fixed vehicle was towed back down to Seattle, I picked it up the next morning. Josh had been concerned about a minor detail and wanted to make sure I was aware of it before I picked it up. He also allowed that the car would be on the tow truck as soon as he cleaned up a few last little things. I was truly blown away the next morning to find the car looking perfect. The fact that the whole process had taken about 10 days disappeared in importance. Josh’s troubling minor detail was invisible to me and the car looked brand new. It was cleaned and detailed inside and out so it even smells brand new! I had work done about a year ago after a minor accident. It was covered by the other drivers insurance. The work was done in a shop close to ABRA in Seattle. I was very disappointed with the workmanship and the work ethic of that shop. I actually burst into tear when I picked yup the vehicle, much to my embarrassment. As I told Josh on the phone, I hope not to need your services again, but if it happens, I would drive up there. I highly recommend ABRA Everett and Josh to anyone in the unfortunate need of auto body repair. My experience was easy, pleasant, and the results are awesome. Thank you ABRA, PEMCO, and especially Josh.
12/13/2018
Maria Rocio. VERIFIED CUSTOMER
Vehicle Make : Ford
????????
12/11/2018
Karen Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jennifer did everything she could to work with insurance and get the repairs done to my car..
12/8/2018
Marcus T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jennifer is AMAZING!!!
12/6/2018
Gerald S. VERIFIED CUSTOMER
Vehicle Make : Honda
Dan is the man, he gave me updates everyday and told me about everything that was going on with my car. He took very good care of me. Thank you everyone.
12/1/2018
Sine W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jennifer was professional and great to work with!! I had a very good experience she went above and beyond to take care of me and my car in a quick time frame. Thank you!
11/22/2018