The job was very late to completion. While we were advised their may be a small delay, we did not expect the delay to be as long as it was. The headlights were not tested and were not repaired. A drink was left in the center console--assuming it was one of your staff members.
10/13/2018
Stefan C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very happy with the work that was done on my 2014 Jeep Compass. Thank you Abra
10/13/2018
Claire D. VERIFIED CUSTOMER
Vehicle Make : Subaru
We appreciated the updates along the way and are very pleased with the result of the repair. Excellent customer service from start to finish.
10/13/2018
Wesley F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Team did an excellent job. Just picked the car up today, so we will see how it goes as we start using the car again. Excellent communication from Jill and I always knew what the status was.
10/9/2018
Tyler S. VERIFIED CUSTOMER
Vehicle Make : Kia
Really smooth process from start to finish! Bruce was awesome! Did a great job explaining the whole process to me and keeping me updated the whole way! Thank you again! Will recommend Abra to everybody
10/9/2018
Adam K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good updates throughout the process to keep me informed. And they helped me with rental company whenever I was at the location, very convenient.
10/6/2018
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked getting the daily updates, and the fact that you did a second pass in the paint shop to get the best color match. I will definitely let my friends know about you.
10/6/2018
Sang K. VERIFIED CUSTOMER
Vehicle Make : Porsche
Jill was great. She was very honest and kept her promises as when my car will be ready. I’m very happy with result so far. Thank you.
10/6/2018
Nona A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was crying, when I see my car like new again. I do not believe it is possible to do such a fantastic job. Thank you
10/5/2018
Marc B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Megan and Daniel were always courteous and kept me up to date on a daily basis. Overall a great experience. Thank you.
10/5/2018
Larissa C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs took longer than anticipated but Abra was so thorough and communicative the entire time. Thank you!
10/4/2018
John X. VERIFIED CUSTOMER
Vehicle Make : Nissan
I think the repair in and of itself was very good. However there were some miscommunication to pick up as when we called to double check if we could pick up around 6:30 the person said no. Then 5 min after we received an email about the vehicle being ready and that was confusing. But other than that, it was a good servicing for my vehicle.
10/3/2018
Moriyasu.,john E. VERIFIED CUSTOMER
Vehicle Make : Honda
All repair work was very good. I appreciated our service lead, he explained everything thoroughly and watched out for our best safety interests. I was very disappointed how long it took, because a key part of the repair was forgotten so the repair took an additional 3 days. Then when we got the call that the car was done and we could come to pick up, we waited over 45 minutes. the paperwork was not done and seemed to get started after we were there for 40 minutes. if this is normal than you should explain that to customers before they arrive but better yet, have everything ready to go.
9/30/2018
Luis N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service,
Friendly and quick
9/29/2018
Ina H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done seems perfect; Dan made sure the paint was done well and I look forward to a dent free car! Dan reassured me that the products paint and workmanship is the best and I trust that ABRA shops supersede other auto paint and repair shops.
After the fir tree tree fall through the windshield Nov 13, 2017 storm,and ABRA was professional to repair the damage and warranty through insurance and customer satisfaction. Again, Dan reassured me they would do the best repair and I am very satisfied with the work. Thank you very much. Ina
9/28/2018
Kristopher C. VERIFIED CUSTOMER
Vehicle Make : Subaru
You were all very timely and communicative and tried to make things work for my schedule. Thank you.
9/27/2018
Patti S. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was very friendly and helpful and continued communication from Dion was fabulous. Would definitely recommend you guys!
9/23/2018
Steven S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice job. Appreciated the updates on the repair.
9/22/2018
Raju K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and on time
9/22/2018
Eric M. VERIFIED CUSTOMER
Vehicle Make : Kia
Damage was fixed quickly and looks great! Wasn't expecting to have my car vacuumed too, so thank you. And having all of email updates and rental car place pick me up from the your location was awesome. Hopefully won't need any more damages fixed, but will definitely use Abra again if I do.