Farmer's Insurance recommends Abra and my experience this week was completely satisfying. The Bellevue team is welcoming, knowledgeable, professional and truly cares about the customer. My car looks fabulous! Thank you Sean. ~Marion
8/4/2017
Sunkanmi A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for doing a good job. I'm still test driving and everything looks good so far!
8/1/2017
Roy R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair and paint work completed look great.
7/31/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my second experience with the ABRA Auto Body & Glass company. The car looks great, the scratch in the right rear quarter panel is totally repaired. I only have to return to get a little hazy circle removed around the trailing edge of the door.
I'd recommend the company to anyone who wants a first class quality, professional job to repair body or glass damage.
7/30/2017
Alisson S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Estimates need to be a little more accurate.
7/27/2017
Ashley G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was wonderfully executed. I only wish I had known it would take a week and a half versus the projected 4 days I was originally told. Overall, excellent service. Thank you.
7/22/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs were done as expected. Car was nicely detailed when complete. I was kept informed about timing.
7/20/2017
Harald B. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for excellent service and repair work! I very much appreciated the regular updates on status from Adam. Best, Harald B
7/19/2017
Donald N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I only had contact with 2 people at your organization (Joe Sanchez & the receptionist). These 2 I would consider are "perfect" employees. They both were extremely polite & very knowledgeable. If you hire this type of person your company will trive.
The detail work on my car was really good.
The continuous emails were a nice jester.
Thanks, Don Neidhart
7/12/2017
James P. VERIFIED CUSTOMER
Vehicle Make : Dodge
repair was done same day,joseph you did a great job and thank you..Mr. Peters
7/7/2017
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was due Thursday June 22 but I budgeted for Friday completion. When I called I was told that ABBRA was waiting on a part. I made arrangements with Kim to pick up the car the next day Saturday the 24th. Apparently there were a number of early departures on Friday and sadly my car was forgotten in the process. When I arrived Saturday morning at 9am as instructed, I waited for almost 40min ( another client was being helped and he was being a challenge.I will say I was impressed and pleased on how THAT client was dealt with ) before I was told that the part had not in fact come in and my car would not be ready. Monday came and went with an additional challenge with yet another part. Tuesday came and went and I finally got my car back Wednesday AFTERNOON. I was the one who had to call to get updates. I was the one who had to instigate communication as to timing. It was very frustrating. My weekend plans were COMPLETELY destroyed. It was pride weekend and I had to cancel EVERY single activity I had planned. I am still really upset about this. What was supposed to take 3 days took 7 AND a weekend. I would welcome an opportunity to make this a non issue in the future.
7/6/2017
Ryan G. VERIFIED CUSTOMER
Vehicle Make : Honda
Timely repairs, and cost effective repairs, even though my floor mats were missing :-(
7/3/2017
Jensen.joanne M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done. All employees I dealt with were friendly and professional.
7/1/2017
Donna B. VERIFIED CUSTOMER
Vehicle Make : Fiat
A wonderful-Autobody shop!! A. Dry good experience there!
7/1/2017
Suresh K. VERIFIED CUSTOMER
Vehicle Make : Toyota
yes, yes, yes... it was wonderful experience in getting my service done. they really surprised me by making car neat and clean. job well done.
6/30/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Honda
Not big issues.
The ETA was updated on 6/26 to be ready on 6/26. It was not ready until 6/28 and I had to call to find that out.
Also, one part was not put on because of fresh paint. It was left in the trunk, but this was not communicated until I called about the missing part and it was explained to me.
I was impressed that the Snohomish and Bellevue shops collaborated when the former was too busy to complete the work. I think that worked well.
6/29/2017
****.,william And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Status updates were not at all timely. I did get an update when the ETA was moved forward. But when that day arrived, and I had heard nothing, I had to call to find out the car was not going to be ready.
6/27/2017
Stefan C. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys did very good job on my car and are on top of everything and are very understanding and you guys listen to the customers to. Thank you
6/23/2017
Kyonghoon L. VERIFIED CUSTOMER
Vehicle Make : Mercury
Perfect job. Prompt update.
6/21/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Enjoyed working with Steven and Joseph. Excellent communications throughout the process. Would use them again.