Very pleased with whole experience. Bruce Holeman was very meticulous and took care of me as well as my car in a very professional manner - the car looked great. the shop technicians did an excellent job.
8/29/2017
Denis N. VERIFIED CUSTOMER
Vehicle Make : BMW
Megan Warshaw was great and always kept me updated and was very professional
8/25/2017
Janelle H. VERIFIED CUSTOMER
Vehicle Make : Kia
Your customer service team went above and beyond expectation. I always knew what was going on with my car and was treated with respect. Thank you so much for making a rough situation (accident) so much better than it could have been!
8/25/2017
Business P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Megan was just AWESOME to work with. She was VERY accommodating and helped in every way!
8/24/2017
Kristin M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Dion was so great and always kept me up to date. This was my second experience with Abra this summer and I have been really satisfied with how well everyone takes care of me and my Jeep. Thanks!
8/23/2017
Gaurish C. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repair is done seemlessly and they cleaned the entire car nicely.
8/22/2017
Richard S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly service! Thank you!
8/18/2017
Tam N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Megan was thorough and communicated very clearly. ABRA also communicated with my insurance and the rental car company and took care of everything. We appreciated the work and the customer service. We were actually blown away. We have NOT had this experience in the past with other shops. We made sure Liberty Mutual knows how we felt and that ABRA will continue to be a preferred provider. Thank you for a painless claim.
8/17/2017
Michele W. VERIFIED CUSTOMER
Vehicle Make : Saturn
Superb workmanship and customer service. I'm extremely pleased with the the overall experience.
Thank you,
Michele W
8/16/2017
Laurie B. VERIFIED CUSTOMER
Vehicle Make : Audi
Customer service and timing to complete was well below expectations
The expectations and daily follow up were vague and promises were not met
It took 4 days to get parts even though insurance estimate was relatively spot on for parts needed and that was ignored even though it was received by your comment any 5 days prior to dropping off the car which then took 9 days to
Drop off appt was 9am and nobody waited on me until 9:20am even though lobby was empty - all and all very disappointed in customer service
8/16/2017
Stefanie W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra always does a good job and Joseph was great!!
8/16/2017
Alicia W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone who I cam into contact with at ABRA was a pure pleasure to work with. Joe was exceptionally helpful, reassuring, and accommodating. He goes above and beyond for the customers!
8/14/2017
Chan P. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only satisfied with the repair techniques of your workshop but also with the hospitality of your staffs that I encountered.That's why I come back for the second time.
Very nice people and good quality work
Bruce and Joseph were great
8/12/2017
Gary K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Job well done
8/12/2017
Dean B. VERIFIED CUSTOMER
Vehicle Make : Ford
Order a new number and install it correctly. Talk to Bruce, he knows the issues.
8/12/2017
Lisa T. VERIFIED CUSTOMER
Vehicle Make : Honda
Joseph was extremely helpful with all of my questions and requests. He made several estimates for me so that I would know how much it would cost for each different thing that I needed to fix (or not fix). He was very patient even with my indecision about what I wanted done. It was a great experience. The car came back beautiful and I am very happy with the work done.
8/11/2017
Theresia H. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra did a wonderful job on my car. My Honda now looks better than it did before the accident. I am very happy with the work they did and I recommend it to anyone who needs work done on their car.
Thank you Abra for such a great job .
8/10/2017
Mc Caffrey.,don. VERIFIED CUSTOMER
Vehicle Make : Toyota
Receptionists at the front desk and on the phone were very helpful and efficient. My service agent (Bob Holeman) was great and kept me informed throughout the repair process