Very well communications through out whole process. Put each of my day at ease. Keep me updated with further concerns and solutions. Until I picked up my car. Atmosphere at office much professionals and tidy. My phone was down and couldn’t find directions. Front desk staff are friendly and helpful. Compliments drinks a plus. Especially the extra vacuuming thoroughly very appreciated. Definitely make recommendations ABRA. Car’s excellent job done. And will likely return here for future maintenance. Hopefully not sometime soon.Thanx a lot!!!
10/19/2017
Glynis M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Fabulous experience! Megan was on point and updated me every step of the way. I will definitely recommend Abra to friends!
10/19/2017
Monica W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really appreciated the communication and especially the ability to do an additional job installing replacement headrests on the back seats while the unit was there. We had considered hiring an auto glass company to make access to it by replacing the back window, but having it done by Abra was both more cost effective and less expensive while giving us back the safety provided by the headrests that were missing from when we purchased the vehicle used (and didn't realize the difficulty in having them replaced).
10/18/2017
Karen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I came back to Abra after the last time because of the quality work. They went above the norm. Mr spin kept me updated everyday sometimes more than one to keep me informed if progress or any changes. Great job
10/17/2017
Ruchi R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional care and service of my car
I was very pleased with the responsiveness and status updates and most of all the work done on my car. It looks like there was no damage to begin with
10/14/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything is great and I'll definitely recommend to others
10/14/2017
Stuart S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks the way it did before the accident
10/12/2017
Huyen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are done a goooooood job,
10/12/2017
Delana L. VERIFIED CUSTOMER
Vehicle Make : Kia
Megan was completely helpful! She went above and beyond to arrange everything. Megan turned the bad experience, of being involved in an accident,
Into a great experience! Thank you!
10/12/2017
Jorge D. VERIFIED CUSTOMER
Vehicle Make : Toyota
There were damage areas on the underside of the spoiler that were missed, other damages seemed to have happened at ABRA. Also, the hatch shows paint nicks that were not there when I brought my car in.
Also, I was not impressed with your quality control- the only part that was replaced in the interior, was not installed properly and Megan had to call a technician to fix it.
I now have to leave my car for two additional days to have these body damages repaired. I hope you will do a great job and exceed my expectations.
10/12/2017
William A. VERIFIED CUSTOMER
Vehicle Make : Kia
The crew in the office did an excellent job. Had my estimate done very quickly. Kept me informed. And got our car back to us more quickly than we expected with a very nice job done.
10/7/2017
Fidelina M. VERIFIED CUSTOMER
Vehicle Make : Honda
Bruce did a great job on letting me know about what was going on with my car! I’m very happy with the job they did! Thank you :)
10/6/2017
Robert J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The transaction was straight forward and smooth from beginning to end. Megan gave clear descriptions about how the process would work and kept me updated on the progress of the work. The car looks better now than it did before the accident. Thankyou
10/6/2017
Katie G. VERIFIED CUSTOMER
Vehicle Make : Honda
Job took a VERY long time, and when I went to pick up the car, things that had been noted as being fixed, weren't. It had to go back AGAIN to the shop... and now I'm out of a car for another 5 days.
It was very disapointing.
10/2/2017
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for doing a great job on my Prius! Thanks to Megan for her helpfulness along the way.
10/1/2017
Brad T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience!!
10/1/2017
Siddhartha M. VERIFIED CUSTOMER
Vehicle Make : Honda
Megan was very helpful and made my experience smooth and hassle free. I would recommend this shop to my friends.
10/1/2017
Blake D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service and follow ups. Repeat customer and one for life. Very easy to work with