It was hard to set an appt. due to parts not showing up the work took longer than expected.
12/12/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am 99% happy with everything. Service was the best I have ever had at a body shop. Car looks great and is super clean inside and out. Rental car was taken care of easily.
My only complaint is when I was asked if there was any damage I wanted fixed that was unrelated to my accident I said yes but I think it was forgotten about because it was not taken care of and I never received a call about how much it would cost me if anything to repair it.
It was possibly just a simple buff of the paint on the trunk to get ride of we're the emblems on the trunk were taken off.
Every thing else was perfect !
12/7/2016
Benjamin D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great fast service
12/7/2016
Lynn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Var looks like new.
12/4/2016
Paul A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mark and Ernie were awesome and I felt like I had family working on my car. I would trust these people to watch my kids....if they watched kids and if I had kids!
12/2/2016
Brandon P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was informed of the repair progress being done on my car throughout the entire time. The repair on the car was excellent. Thank you
12/2/2016
Lori G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great staff! The front desk check-in friendly and quick. Mark the service agent trustworthy and very reliable. Very happy with my service I receive at Abra in Renton. Great job all around from start to the finished product.
12/2/2016
Kwesi T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service, helped workaround my schedule, made getting my car fixed stress free, & friendly.
12/1/2016
Alan P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When placing my tailgate,using a hammer on the connecting pins, you caused my blinkers to malfunction.
11/30/2016
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Scion
Everybody from beginning to end was great. Everything was explained well. Repair summary was specific, so I knew what needed to be done. All the employees were friendly and welcoming and put me at ease as to the process that needed to take place. I would definitely return with any future auto needs.
11/26/2016
Janet R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Texted updates on the repair on a timely manner. Would have been better if details were included on the updates... Very happy with the services provided otherwise... Thank you, Mark!
11/23/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Mazda
From the first contact with the receptionist the whole experience was really friendly and fast. I was able to get an appointment within a couple of days and my car was in the shop right after that. Mark made the whole process easy and convenient, and had the car finished faster than expected. I really appreciate how the whole team made this an amazing experience! They even arranged everything with the rental car so I didn't even have to schedule or call them
11/22/2016
Mary M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fantastic friendly and through customer service from beginning to end. Thank you.
Mary M
11/18/2016
Marqise A. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic customer service. Mark broke everything down before I dropped my car off and kept me updated on the progress as they went along. Car looked good as New after the repairs!
11/17/2016
Janice S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service. Excellent representative and I especially liked the texting and communication about the progress of the repair.
11/11/2016
Ky T. VERIFIED CUSTOMER
Vehicle Make : Honda
They did very good job, my wife very happy
11/11/2016
James U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for repairing the damage to my car! It looks good as new!
11/10/2016
Alexandra O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Philip was outstanding! Thank you!!
11/4/2016
****H. VERIFIED CUSTOMER
Vehicle Make : Scion
Car looks the same color as I brought it and the repairs where done in a timely manner.
11/3/2016
Paula K. VERIFIED CUSTOMER
Vehicle Make : Subaru
So far so good - I'm pleased with the outcome. Will need to have a "clear coat" applied to the paint once the paint is cured. Not sure in any undercoating should be redone on the vehicle based on the repairs.