Abra Auto Body Repair of America - Renton

Mark Wiley was exemplary in conveying what to expect. It came out exactly how I expected to come out. That doesn't happen much anymore these days. I am impressed and will use your services again and will refer others!

I appreciated the "updates" as the repair progressed!

Great service. Tech that I worked with let me know everything I needed to know as well as consulting me on other issues with my car and didn't try to upsell me on a service that I didn't need. Very quick service as well and stayed open past their closing time so I could pick up my car before the weekend. A!

Phillip was VERY helpful in finding the part and installing it in an efficient and cost effective way. Thanks Phillip

They ddo an exelent work

Absolutely awesome! car came back nicer that it ever was. Will recommend to a friend.

Thanks for finding more problems and fixing them

Philip was very nice and knowledgeable. I would definitely recommend ABRA

As always, an excellent job along with your communication.

The service and customer service was great

I was able to give my car (2015 Honda Accord) a good look-over today. I was delayed in getting to look at it due to a lengthy illness. I want to say that I am highly pleased with the bodywork you did. I am very satisfied. Thank you. Frances D. Bullock

I worked with Phillip, and he was very courteous and helpful with any questions. He kept me up to date on the progress, which I appreciated. My truck was complete timely, and it looks great.

Loved the text updates. Easy after hour drop off and pick up. Great experience all around.

They forgot some area my car that needs repair also the repair is not look like the original and there's gab my car bumper I need to return the car for another day to repair. Abra and the insurance company there communication was very wear.

First of all, I am very unsatisfied with the pool service that received and not only that they don't listen to customer and not read the claim. They asked me what was happened to the car and I told them it was a theft attempted of bicycle that parked next to my car. When I took my car in for an appointment on Monday the 20th, I asked the representative that I need to get an estimate, how long it will take to fix my car by that day due to I have to get a rent car but the repair guy told me that he was unable to give the estimate until Tuesday 21st. On Wednesday no one call me from Abra regarding the estimate instead I received a text said, "my car is in the good place" that was not the respond that I was waiting for. I had to text them back to get a called from repair guy but he still didn't tell me the estimate about how many days it needed to fix my car. On Friday, I had to call to get the status of my car to see if it is ready to pick then my boyfriend went to pickup the car and realized that they only fixed the front top of passenger side only not the whole side. Some dents and scratches still not fix from incident. I know the car had some scratches before but my boyfriend pointed out the news ones. Instead getting offer to fix and solve the problem, the repair guy stated and arguing that it was collusion only the top got fixed. At that point we were done with Abra. Now we have to start the process all over again with different Company. We will never use Abra again and will make sure our fiends and families do the same. Thanks Dara

Great job and faster

Everyone I interacted with was fantasic. Shout out to Emily from reception for being especially helpful.

The staff, especially Mark, were very courteous, professional, and attentive to my concerns. The car was wonderfully clean, the repairs completed timely, and the car looked great! THANK YOU ALL so very much! . Sincerely, . Mrs. Hollander

I can see the body work thru the paint. Didn't sand out correctly. Don't believe it was primed and seal coated correctly before paint and top coat. (Clear). We will take up this matter soon.

Repair was superb, front desk made me feel welcome and handled the rent car. I never waited long. The work was done quickly and I rec'd my car before the expected date. Account manager made sure I new you the process and made sure I knew not to wash the car for 30 days.