Customer service was the best. I had up to date e mails and calls which kept me informed.
Not much customer service anywhere today, but this was fantastic.
Thanks
5/26/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service!
5/24/2017
Carl B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on car and fabulous communication
5/24/2017
Hanz B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr Phillip ****
Was helpful, knowledgeable and put me at ease in a stressful situation.
The cordial clear information helped me learn details about the repair, giving me a better understanding of and appreciation of your good work.
Thank You
Hanz B
5/18/2017
Emie F. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very satisfied with how they left my car.
5/18/2017
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for a job well done!
5/17/2017
Barbara T. VERIFIED CUSTOMER
Vehicle Make : Pontiac
My car looks great and you cleaned the inside of my car which I love. Thank you!!
5/13/2017
Russell G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very prompt service. Excellent communication on the status of repairs. Extremely friendly and courteous staff.
5/13/2017
John E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Noice
5/10/2017
Ivan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Philip did a great job keeping me updated everyday and answering my questions. I really enjoyed the first class treatment and the respect from the rest of the staff including front desk to the techs. The only concern was my original estimate was 571 with a completion date of 3 days. The car completed after 8 days with a final bill of 2k. I do appreciate the quality work and the fact the team did it right the first time. I would appreciate a better estimate before committing to ABRA. Luckily the bill was paid by the other insurer and not mine. Regardless, the increased delay and cost left an unsettling feeling that ABRA was taking advantage of the insurance settlement.
5/4/2017
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience! My car looks fantastic! Shout out to Mark! ????????????
5/4/2017
Joy F. VERIFIED CUSTOMER
Vehicle Make : Saturn
Everyone is pleasant and easy to work with. Really likeing the idea of a punch card! ????
5/4/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work
5/3/2017
Frances M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone, and I mean everyone, that I came in contact with at Abra was cheerful, helpful, knowledgeable, and just plain nice to be around. They answered all my questions, worked closely with my insurance company (a really BIG deal), changed appointments for me when I needed (thank you, Emily!), were very kindly patient with me, and very responsive when the one claim needed to be split into two. All the work was explained to me, (thank you, Mark!), and the final product is just beautiful. Will I recommend Abra? You bet I will! And one other note is that when I sent this original claim into Pemco, they responded with the names of 3 local repair shops, of which Abra was the only one who replied to my call and followed up. Thank you, everyone!
5/3/2017
Emily A. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was quick in and out when I went there. There were no lines. Staff was respondent friendly and helpful. Great waiting room though I wish there was wifi.
5/2/2017
Julie C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Emily and Mark were very helpful and accommodating.
5/1/2017
Kilstina T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
jobs well done,thank ABRA.
4/28/2017
David F. VERIFIED CUSTOMER
Vehicle Make : Scion
I picked my car today, it looked great and everything seemed fine until I topped by the grocery store and found that the trunk latch cover was broken. It was fine before I dropped off thr car. I'm heading back tomorrow to see about getting it replaced.