Andrew Zurn managed my car repair excellently and kept me well informed throughout the process. And my car was ready a day earlier than anticipated. I would recommend Abara to my family & friends. Thank you
Jack Mulvaney
2/9/2018
Angela R. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a great experience.
1/25/2018
Randy/marilyn F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
11/30/2017
Randy/marilyn F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great working this group of people!
11/17/2017
Kristel H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service/ great work / great overall experience
10/21/2017
Mike H. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looks better than before the accident. I will recommend your shop to all my friends if they need vehicle repairs.
10/17/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
looks beautiful :)
9/21/2017
Stefanie T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
9/20/2017
Leanne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrew was exceptional! Very kind and helpful before, during and after when I picked up my car. They did a fantastic job. I would recommend your auto shop. To everyone. Thank you to the people that helped me, especially Andrew!!
9/9/2017
Jacob D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Still a vibration that wasn't fixed. Need to get it back in but hard with work schedule. Disappointed as I pointed out this noise.
9/6/2017
Michele O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This is my 5th experience with abra. Always completely satisfied
8/29/2017
Richard W. VERIFIED CUSTOMER
Vehicle Make : Nissan
On a scale of **** to 10 I consider your work a 12!!! The front license plate was ****/4 of an inch lower on the right side which I detached and reattached and it was perfect. Richard A. Walker
8/26/2017
Donny W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Top Notch service!
8/26/2017
Rod S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
This was my first time using ABRA repair services and I was very impressed. Dan G really did a professional job from the first moment I came into the office and Dan even worked with enterprise for my rental. When the repair was complete it was great to see it clean both inside and outside which I really appreciated. I also really appreciate the email updates and that was provided daily. It was a shame that my car was hit but now I know if it happens again I will take it back to Dan and his team. Thank you.
8/23/2017
Tom B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We had another car repaired there in the last few years. We would not go anywhere but Abra Smokey Pt.
Thank you very much. We will keep you in our pocket.
Have a good year. Tom and Mari Blanford
8/19/2017
Denise G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very nice work and staff are always friendly, courteous and helpful.
8/11/2017
Rene G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everything came out great. Didn't have any problems with check-in, the inspection process, etc. Thanks a ton for dropping off the car at the house too! Excellent customer service and support!
8/9/2017
Andre W. VERIFIED CUSTOMER
Vehicle Make : Honda
Email updates weren't consistent with actual progress, instilled a lot of false hope.
I also feel like my phone call updates weren't as prompt as they should have been.
ex. I was told by the mechanic on Thursday he'd call me no matter what on Friday to update me on if the car would get to me Friday or Monday, and I waited all day for an update, but I had to call myself in order to be updated, only to have the mechanic tell me he'd call me after he was through with the customer he was speaking with. And then they didn't end up calling me until the following Monday.
I understand car repairs take a lot of time, but given repairs were already delayed 3 weeks, and I'm answering this survey having not even gotten my car back yet, it seems odd that on a Thursday I was told it was Friday or Monday at the latest, but then now it's being pushed to Tuesday instead after I got an email on Friday saying everything was done
8/1/2017
Trinh R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am very please that the fact that Andrew Z kept me up to date as progresd was being made with my car. Very very pleased with the customer service that was provided at this location. Thank you.
7/22/2017
Kathleen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done in a timely manner and I was kept informed of the progress the entire time the car was in your facility. The quality of work was great. Very pleased.