Julie was awesome at communicating with me what was going on with my vehicle whenever I had any questions. The finished look of the car looked brand new. Very satisfied!
4/5/2019
Asif W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service
4/5/2019
Elsa P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work very satisfied
3/30/2019
Cwo ****. VERIFIED CUSTOMER
Vehicle Make : Subaru
Since we have had it back for a total of 4 hours, the jury is still out on everything. I will say it was a lengthy period of time, original estimate was low, however, communication regarding progress as well as setbacks was helpful.
3/30/2019
Shirley D. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was so nice to receive a phone call of the work that was done on my car it keeled me in the loop an when I received My car my car was Cleaned
Thank you so much
3/22/2019
Al H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work. The not only provided excellent work but actively kept us apprised of the work being done as well as any new damage not identified in the original appraisal. As a bonus, ABRA gave us the opportunity to have work done that was not part of the accident at a very reasonable price.
3/15/2019
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent Service!
3/15/2019
Larena N. VERIFIED CUSTOMER
Vehicle Make : Audi
Abra has never let me down. Julie and the rest of her team was great with keeping me informed once the car arrived to the shop for repairs and throughout the whole process upto once the car was ready for pick up. They were great at answering my questions and always left a detailed message of the status if I was unable to get to my phone. I would recommend Abra to friends and family and anyone that needs repairs done to their vehicle. They take very good care of their customers. Thank you again Abra federal way!!
3/1/2019
Sara P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service team!Wonderful experience. FAST!
2/28/2019
George H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding customer service, as evidenced by promptcourteous answers to questions, timely status updates and a willingness to accommodate my schedule!!!
2/27/2019
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the work you did in my car! The exterior is so nice and shiny! The interior smells so nice and clean! Absolutely impressed so far!! Thank you for making my car look so good!!
2/26/2019
**** A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
2/26/2019
Marcelino V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for keeping me updated throughout the whole process!
2/14/2019
Patti P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The people are delightful to work with and answered all my questions.
2/13/2019
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Extremely satisfied with vehicle repair and customer service. Thanks so much!
2/8/2019
Gary L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast, friendly and efficient. Thank you!
1/26/2019
Carol W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had an excellent experience with the whole team
I would recommend them to friends and family!!!
1/25/2019
Sara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Julie was very helpful through the whole process. I will definitely be coming back for any future repair needs
1/24/2019
Jagseer C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They're really nice people friendly thanks for fixing my car my car
1/22/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : BMW
The job was good and handled relatively fast. The only hiccup was initially the wrong part was ordered so it took an extra day to complete.