First of all my vehicle was returned dirty, there are black marks on the ceiling of my interior, as well as dirt and shoe prints on the plastic portion and back portion of my vehicle. One of the tail lights was replaced but the other one still has damage to it (minor yes, but still was not like that prior to the accident and should have been fixed as well). There is what looks like glue or some type of dried adhesive oh the rear door. The speakers cut in and out as well as the touch screen/navigation system random turns off completely and restarts while driving. I picked my vehicle up on Friday mid-day and assumed everything was done properly and it wasn't until I got home and looked it over after the issue with the navigation system and speakers caught my attention, that I realized how poor of a job was done. I would have brought it back but it was Memorial
Day and the shop was closed. I will be contacting my insurance company to ensure all of these issues are corrected. I have never been so unhappy with any service. I simply want my car returned to the state it was in prior to the accident, that shouldn't be asking too much in my opinion.
5/30/2017
Mingji L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thants for the prompt service and good communication!
5/28/2017
Melanie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Jessica always kept us updated on the situation of are vehicle.
I really appreciate all her hard work she did for us
5/28/2017
Darrick E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and I would use them in the future.
5/18/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very strong customer service and follow up on the way through the process. Ivan is an exceptional customer interface person to have on your team. Thanks!
5/11/2017
Devon R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Definitely would go back for any repairs of the future. Definitely will recommend to friends.
5/9/2017
George P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair completed in 4 days - Outstanding service - This was my second repair by Abra.
5/6/2017
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job very happy with it
5/6/2017
Steven C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We've used A bra several times and are always 100% satisfied
4/29/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent work. Kept me informed at every step of the process. Travis was very helpful. Everybody was friendly. Will recommend ABRA to family and friends.
4/19/2017
Meredes L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Diana was very helpful I enjoyed the phones calls keeping me updated with the repairs. Everything was easy to get my car into the shop as well as getting out.
4/19/2017
Steve T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional. Timely and easy to work with. Great customer service from the front desk to the workers in the shop.
4/15/2017
Mark I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
4/15/2017
Alisia C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Diana kept me well informed and up to date about the repairs being done on my car.
4/7/2017
Travis B. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job on my Escape. It looks really good. I was kept informed of what was going on the entire time also. Will recommend them to others.
4/6/2017
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys did an amazing job on my sonic and i want to thank Ivan and his team for taking great car of my car and getting it back to me as fast as possible
3/24/2017
Kaley T. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated receiving update phone calls with where the process was at on the repair of my vehicle.
3/22/2017
William Y. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job! All work done fast and worked with me very well!
3/19/2017
Paula C. VERIFIED CUSTOMER
Vehicle Make : Kia
All around good customer service and the work was great