Very dissatisfied with the overall performance of JR's autobody. I would appreciate a phone call. ****-****-xxxx
2/21/2017
Yvonne H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much. My vehicle looks great. The ladies that assisted me were very friendly. Thank you for cleaning up the inside of my vehicle. That was a very nice surprise that I wasn't expecting. I will be recommending you to my friends and family.
2/16/2017
Roger I. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciate the speed with the car being finished
2/3/2017
Vincent P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Big thanks to everyone for working so quickly on this and answering any of my multiple questions I had over the course of the repair. I give you you all a 10 star rating if possible. Thanks again.
2/3/2017
Abel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied with jrs my my car looks like thanks so much
1/12/2017
Jim Or. VERIFIED CUSTOMER
Vehicle Make : BMW
A total team effort. Great service and communication thank you for making the process super smooth.
1/6/2017
Beth M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you to everyone for their hard work and great customer service during this process. You made this experience easy and painless. The repairs were flawless and you wouldn't even know the car was in an accident. Thanks again!
1/3/2017
Sheena R. VERIFIED CUSTOMER
Vehicle Make : Nissan
It took far too long to get my car back. Unclear of the reasons as to why it took so long. Just told that they would have to "tear it down" to see if they would need to order more parts. I had to hound them to get an update even after I was told I would be contacted the very next day and an entire week after my insurance representative contacted them. Felt like I was given a run around a lot. Unwilling to work with me on payment and my insurance would no longer cover rental since it had already been a month. Had to shell out extra money for rental when I didn't even have the full amount to get my car out as it was. I'm glad they could make Enterprise more money on my behalf and around the holidays at that. Initially, I was going to blast them on every online forum possible, but decided not to waste my time or rehash the whole ordeal. It's not their fault I'm hard up for money and that I wrecked my car at an inopportune time. Just **** that they couldn't be a little less cold and greedy. I'm only writing this because I keep receiving texts and would like it to stop. I am hearing more from them now than when I was expecting to hear from them when they had my car. I couldn't get them to call me back. The only way I could possibly be satisfied is if I get back money that I wasted on a rental.
1/3/2017
Tina P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for a your hard work. Everything is working right now.
12/28/2016
Dawn Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding customer service and a great job on the body work! We would definitely recommend you to a friend!
12/17/2016
Jason B. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took 4 weeks. I was told in beginning that it would take 8 days after insurance approved,which was within next day or so. The third week I was told it would be ready by end of week. When that came and gone it still hadn't been started yet. Keep customers informed even if bad news. Be honest how long it's going to take. Return calls promptly even if you are waiting on an answer yourself.
12/14/2016
Carl A. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looks great. The people in the front offices were wonderful to work with and had concern that things be done first class. Your people handling the rental car on both ends is a great service too! The daily update with a picture of the vehicle is really nice. It lets the customer know that the work is being done in a timely manor, and wondering if it is being worked on. Thank you for great service. Carl A. Bly
12/13/2016
Barbra C. VERIFIED CUSTOMER
Vehicle Make : Honda
Cathy was very nice and easy to deal with. Thanks so much.
12/9/2016
Gustavo . VERIFIED CUSTOMER
Vehicle Make : Kia
We had some problems but they were solved .yes we are happy with yohr services.
12/2/2016
Doreen F. VERIFIED CUSTOMER
Vehicle Make : Nissan
thank you for a job well done
11/19/2016
Mark &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
11/15/2016
Marcy M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You all always do a wonderful job & my car looks fantastic!!! This was such a smooth transaction. Thanks again!!!
11/12/2016
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Well overall was good. Nice people good costumer service. But two problems with my truck the driver side fog light has moisture/water in it and they painted the hood black metallic paint. So long as these problems get solved . im good
11/11/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
From beginning to end my experience with JR auto body was outstanding! I have no complsints or recommendations because my experience was awesome. You ll be seeing my business again