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Real Reviews from VERIFIED CUSTOMERS
Rocky R. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are the gold standard to judge others in your field by, like a swiss watch you run with such precision and accuracy, im so impressed!!!
6/29/2017
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Job was done very well .
6/28/2017
Carol B. VERIFIED CUSTOMER
Vehicle Make : Honda
Getting text message updates was wonderful. I work full time and can only answer my phone on a break.
6/27/2017
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Acura
I found Frank to be wonderful but when I picked my car up he was off for the day. I didn't find the secretary to be friendly and while I'm sure she's busy a customer is a customer. I had to ask once paid if someone was going to go over my car with me. My rejection sticker was finally located so I could drive my car. I don't think yal do inspections but it would of been nice to not to have done that extra step once I left. The only reason it would not pass was the windshield. I just did not find my end experience to be quick or pleasant. The paint on my car has some trash in it I am sure I can get buffed out so it's ok. I have used Craft Collision before and had a better experience. I don't think I'm picky as the trash in the paint was notified by the mechanic who did my sticker :(
6/27/2017
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Honda
We were treated great. We were kept informed as to the progress on our repair work daily. Repaired on schedule.
6/26/2017
Kirk G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for an awesome job!
6/20/2017
Mark G. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciated the constant updates on the progress of the job. Frank was very understanding and went the second mile.
6/19/2017
Paul M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied and kind people
6/9/2017
Eileen H. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work, very pleased. REALLY liked and appreciated the texts that provided updates! I will contact State Farm again Monday. If they send you the 79 supplement, please forward to me, as I paid the total due today. THANKS!
6/9/2017
Cindy O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Every one was courteous and professional. My car was completed early and the emails were appreciated.
6/7/2017
Joann S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very impressed with the amount of contact the Collision Center had with me both through e-mails and phone. Everyone was very pleasant, professional and seemed to genuinely want to help. I was surprised when I got a call a day early to say my car was ready. The work that was done was incredible - look just like new! I even think they washed my car. Thank you all for the excellent work you did.
6/5/2017
Christina H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great to work with and kept me informed very well. Love the honesty!
5/20/2017
Janet T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, car looks great. Everyone was very polite and kept me updated constantly. They definitely have my business in the future.
5/19/2017
Jayne C. VERIFIED CUSTOMER
Vehicle Make : Kia
Husband says there is a gap between the panels and you can see the clips.
5/14/2017
Loretta T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great staff, Frank was great! Friendly an patient.
5/14/2017
Rita H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Good communication while had car. Good updates on progress. Car looked really good. Everyone I came in contact with very nice. Thx!
5/9/2017
Pam N. VERIFIED CUSTOMER
Vehicle Make : Nissan
The updates via text were very informative and helpful. I appreciated knowing where things stood at all times.
5/5/2017
Keith M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unfortunately this was not my first visit to Craft Collision. Fortunately, the results are superb and the service from Frank and the entire team are superb. Thanks for the great work...your efforts are greatly appreciated.
5/2/2017
Earl E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Only question is whether you'll used a new bumper. The entire team did great
4/24/2017
Grayson F. VERIFIED CUSTOMER
Vehicle Make : BMW
This is the fourth time I have had vehicles in for repair. That should tell you what you need to know. Grayson
4/21/2017