Chris was very helpful, and explained everything in detail. Made sure that my car was basically perfect upon return.
4/12/2019
John V. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I have received numerous positive comments and compliments concerning the work done on our 2000 Lincoln Cartier. As usual, Craft Collision did an excellent job. Customer service was “well-above-the-bar” as we were informed of the progress of the repairs and even a referral for interior refurbishment that was out of Craft’s Scope.
3/28/2019
Laura F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for taking care of every detail! The follow up texts each day were so helpful and appreciated.
3/28/2019
John F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wasn't told until almost your closing time on Friday that vehicle was ready to pick up. Resulted in having rental car for three extra days that weren't covered by insurance. Was advised by rental car agency that that is standard practice for Craft. Not acceptable.
3/27/2019
Rob H. VERIFIED CUSTOMER
Vehicle Make : Dodge
My experience with craft collision went very well. This is the second time I have used their services and have been very pleased with the outcome. I would highly recommend them to anyone needing quality work.
3/20/2019
Helga H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the work. Realized my inside footroom was vacuumed. I think they were going the extra mile to make me smile. I hope I don’t have an accident to go through this again, but you did a good job.????
3/16/2019
Dietrich C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The best car collision repair company in Lynchburg. Very professional and dedicated staff. Great consumer service . The manager was excited and caring .
3/16/2019
Edwin W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Craft took very good care of my vehicle. No time was wasted during my appointment. Very friendly and professional.
3/15/2019
Donald C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the updates through the text messages,especially when you had a problem with some delay with parts ordered. This is our second repair with Craft and each time our vehicle was repaired so well, you couldn’t tell where the damage was.
3/13/2019
Louise M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional and great customer service.
3/12/2019
Joyce P. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Chris is AMAZING! The MINI COOPER looks brand new and we were able to keep our big events in Georgia and Alabama because of the level of service that he provided! I’m very grateful for this experience! I’m looking for to having the stripes put back on the MINI soon!
3/11/2019
Tiffany S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My vehicle looks great and I was kept informed during the entire process
3/10/2019
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Honda
I did not like the way the car was cleaned. The interior was cleaned with something and it’s not of quality like I am use to from Craft. Also the place where the rear quarter panel was put back together does not look the same as the other side. I mentioned something and was “put off” stating that’s the way it looks sometime. The car is brand new. Not happy
3/8/2019
Janice H. VERIFIED CUSTOMER
Vehicle Make : Honda
Our experience this time was a total 360 from the previous time a few weeks ago. Everything went very smooth! Very pleased w everyone involved! Thank you!
3/8/2019
Jackie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied with work and time keeping me up to date on work done daily.
3/6/2019
Mike S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Craft collision did an amazing job fixing my vehicle
3/6/2019
David K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for a job well done and for finishing on schedule.
3/2/2019
Miie M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Always a pleasant experience if the need arises in the future we always know where to go.
2/28/2019
Jerry C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Our car was finished on time, and even Ed itthough we discovered a problem after we pick it up, Craft Collision repaired it the same day.
2/26/2019
Quality Lawn. VERIFIED CUSTOMER
Vehicle Make : GMC
Service and repair was excellent. I was informed every step of the way and even repairs above what I was expecting were taken care of.