My car is looking much better than it was before the accident. Glad to have my
car back before Holidays.
12/24/2015
Sosefo T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Done a beautiful job. Appreciate it. Thank you.
12/16/2015
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was at first slightly frustrated with the minimal communication about my repairs, as well as my initial inspection of my vehicle. However, the team was quick to make things right, wonderfully responsive and the results exceeded my expectations! Not only would I use this business in the future I would refer to other! Very happy with my experience overall!
11/12/2015
Harold J. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work and interface were excellent.
But, Tuesday morning the website said it was scheduled to be ready Thursday. I phoned to confirm and was told the same thing. An hour later, after I put gas in the car for a trip I was called and told the car was ready now.
10/7/2015
Philip O. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff is beyond super helpful. I thoroughly enjoyed my experience. They answered all of my questions, and the constant updates were amazing. There was never a doubt that my car was in good care.
10/7/2015
Pingwei Y. VERIFIED CUSTOMER
Vehicle Make : Honda
I found a crack on the windshield, I told the guy who went through the process in the time of delivery, he is not very helpful . He reluctantly wrote a notice on the paper, but I insisted, he wrote it down.
I didn't blame anyone yet, he showed some bad attitude, and I don't think he is very easy to communicate.
Before I think it's was a good experience, but final delivery process is not professional and unpleasant
9/26/2015
Sreelekha M. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair was delayed by 10 days
When it was delivered , there was a dent on the hood . Had to bring back the car for foxing that
Never get a call back when they promise they will call back. Very poor customer communication
8/27/2015
Era R. VERIFIED CUSTOMER
Vehicle Make : Honda
very professional
8/21/2015
Lori D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The primary repair was very good. Henry was excellent. I had some secondary scratches that I asked to be repaired. They tried to buff out but they said they couldn't If I was given the option, I would have paid extra to have a few of the marks painted while the car was there.
8/20/2015
Jenny D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They amazing. Love the service!! Pic are way cool. Thy were way above my expectations. ????????????????????????
8/19/2015
Roxanne K. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was not completely repaired upon pick-up. Wasted 3 hours of my time, had to leave my car @ GW Collision, continue using a rental car due to this problem. My car has been at Golden West for 7 days now for minor repairs & still isn't done. Inconvenient and very frustrating to say the least.
8/18/2015
Stan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went smoothly,. thank you.
5/29/2015
Marina L. VERIFIED CUSTOMER
Vehicle Make : Honda
After I picked the car, I noticed there was a plastic cover piece sitting in my center console. I figured out it was a cover to part of my backseat and I put it back on myself. Also, the interior of my car was not cleaned properly as there was a lot of dust still needing to be wiped away.
5/29/2015
**** P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Omar is an excellent representative of Golden West!
5/22/2015
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was truly impressed with the repairs done on our car. I loved the updates during it's progress as well.
5/9/2015
Cody E. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm getting progress reports after everything was taken care of. I already have my car, not sure why I'm being emailed about my paint being completed.
5/5/2015
Erik D. VERIFIED CUSTOMER
Vehicle Make : BMW
I was happy with the support golden west collision repair gave me in the end. At first when I went to go pick up the car there was a issue that they missed. To make up for it they got the issue taken care of in 24 hours and dropped the car off to me as work so I did not have loose the time driving back to them.
All looks good now.