I will be 100% satisfied once I get the final cover piece installed tomorrow. Thank you.
7/14/2017
Roberta A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service was impeccable. I especially appreciated that they were able to finish the repair a few hours earlier than originally scheduled. Thank you for that.
Now! There are far, FAR TOO MANY of these kinds of surveys! They are extremely intrusive and annoying. I'd suggest NOT routinely sending them out to customers. Maybe you should ask the customer at the outset if they'd be interested in taking your survey? Just a thought...
7/11/2017
Karthik T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
7/8/2017
Debbie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The initial estimate experience was superb. And the repair was done quite well. What was frustrating is that the repair took much longer than expected Karen and was an extremely simple repair) and I never got updates. I was first told it would be ready by Friday. I never heard anything. I called on Monday. Several hours later I was told it would be done by the end of the day Monday. I never heard to the contrary. I then called Wednesday morning only to be told That it likely would be ready by Wednesday mid day. I finally got a call on Wednesday. It would've been very easy to give me an update Friday that the car would not be ready as planned and also on Monday after I got a text that specifically said it would be done on Monday. This is a simple communications issue which should not be hard to fix.
7/6/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall satisfaction was good. Only issue I had was that the timing of the repair work completion happened while I was on a business trip. I had forewarned aceseople that I would be out of town when the repair was completed. Apparently the message didn't get sent along because twice I got notified that my car was ready for pickup. Each time I had to let someone know that I was out of to n. Other than that, everything else was fine. Good body wrk.
6/28/2017
Sonia M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Didn't get updates on time but service was good.
6/23/2017
Alicia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm so afoot my car looks like new and us very clean inside and outside thanks for all you good job????????
6/21/2017
Lyndon O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and very happy to get a clean, washed car back at the end.
6/16/2017
****W. VERIFIED CUSTOMER
Vehicle Make : Lexus
service was first class all the way
6/13/2017
Khang T. VERIFIED CUSTOMER
Vehicle Make : Acura
- Will bring vehicle back for bumper adjustment and wash
- vehicle seemed to be sprayed with gooey materials all over and didn't seemed to be washed properly.
- car battery was dead when receiving vehicle and had to be jumped
6/11/2017
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole team was great! Didn't meet a single unplesent person!
6/10/2017
Niraj B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything is good, thanks
6/9/2017
Luis V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Like the professionalism, courtesy and willingness to make costumer happy.
Quality of the job was excellent and was done on time.
Very convenient to have the insurance agent and rental car on site. Makes easy.
6/8/2017
Guillermo R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very satisfied. But there were some very small marker marks left on the side of my car. Easy to get off of the car with just a light brush with a finger though.
6/7/2017
Glenn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
We'll be posting a very positive yelp review. Many thanks for an excellent experience in all respects. It's the people who make the difference!
6/3/2017
Rogelio S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Unsatisfied with the repairs of my car due to over spray paint gaps not even damaged interior driver panel door
6/1/2017
Nora S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I couldn't have asked for better service.
5/26/2017
Benjamin P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super efficient operation you folks run there. Friendly, too. Strong combination.
5/26/2017
Abhishek J. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service, keeps up to date about the status. Highly recommend for any service repairs
5/23/2017
Chun-mei F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was not done complete when I was asked to go pick up the car. All the hard work was hindered by an ovious running paint and screw left unsrewed. I will have to find time to come back again to get it fix