Then entire team exceeded all my expectations on handling my precious car. From Henry's complete review, Suzie's thorough and concise updates, and the final presentation (didn't catch her name). The workmanship from the shop is spectacular!! I now have a brand new car - just happens to have 140K miles on it. Great work GWCC. a 10+++!!
3/14/2018
California Province. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and care at the reception desk.
3/14/2018
Manimaran G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Super easy process
3/10/2018
Ali S. VERIFIED CUSTOMER
Vehicle Make : BMW
Every thing was absolutely excellent. Fantastic customer service . Great work. Thanks so much!
3/10/2018
Louise M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great team working at your business. Everyone is professional and courteous.
3/10/2018
Martin M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleased with the finished work, and the overall experience was quite good. However there were several lapses in communication that kept me from being completely satisfied. Since the survey only had two options I had to choose no when I was 80% satisfied and would use your company again.
3/9/2018
Xiaochua J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Knowing the process is a good experience.
3/3/2018
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank so much for ur service.
3/1/2018
Vincent P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional, courteous and prompt. Kept me informed at all times
Thank you
2/24/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional staff;
Courteous treatment;
Excellent communication;
Repaired car runs like new.
2/24/2018
Manju A. VERIFIED CUSTOMER
Vehicle Make : Lexus
prompt, cordial service and regular updates. everything was handled smoothly
2/23/2018
Vijaykumar C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept me informed at all stages.Very nice followup
2/22/2018
Lejla O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything was extremely smooth from start to end.
2/20/2018
Tak C. VERIFIED CUSTOMER
Vehicle Make : Porsche
We are return customers because of the outstanding work done on our first visit which was paid for by insurance. This second visit was our own money and again the car came back looking like new. excellent quality work and i would recommend Golden West to friends if asked.
2/16/2018
Ramanathan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent quality work. Done in a timely fashion.
2/11/2018
Rajesh S. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome team
2/8/2018
Sara S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was amazing, but after getting txt messages the whole week at 9 am. I was scheduled to get my car back on Friday. 4 pm on Friday & I had not been contacted. I had to call you. I was told you had to still do an inspection & I may or may not get a call. After being on hold I know you strive for complete satisfaction & that is the only reason I wanted to make you aware of my issue. I will recommend you very highly. PS Also my keyless entry stopped two days into my rental. I know this is on Enterprise, but is part of my experience.
2/6/2018
Esther K. VERIFIED CUSTOMER
Vehicle Make : BMW
I was skeptical at first but results definitely gave me assurance that my door was fixable without a whole side replacement. Exceeded my expectations to the point that I don’t feel it was ever in an accident! Great job, thanks Golden West.
1/27/2018
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team at Golden West treated me like family from the very first visit through picking up my vehicle. Absolutely top notch customer service! Very satisfied and it's great to know that there is a local business that shows that level of professionalism, care and customer service!
1/26/2018
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I just realized that the name plaque for my car was never put on. I know they had to order a new one. Santa Fe AWD. Please let know if this is still available. Otherwise great job.