Everyone I encountered in my visit to Geicho and Golden West Autobody was professional, courteous and helpful. The repair work was first rate.
9/14/2018
Elaine P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks beautiful
9/11/2018
Susan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for going over and above to fix my Suv and make her look brand new again! My kids said WOW!
9/8/2018
Vincent P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I received my car yesterday it looks very good and I am very happy thanks for your hard work ***** 5 stars ????
9/8/2018
Gabriel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done job everyone
8/26/2018
Badrinarayanan R. VERIFIED CUSTOMER
Vehicle Make : BMW
Very smooth experience, really appreciate the professionalism
8/25/2018
Kenji S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
It was nice job to finish the repairs. Great! and thank you for your job done nicely.
8/25/2018
Lin P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly and efficient staff. Worked hard to get the repairs right.
8/24/2018
Rahul B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Efficient, organized, prompt service, and very courteous staff. Thanks!
8/23/2018
Travis N. VERIFIED CUSTOMER
Vehicle Make : Porsche
Second car done by Golden West. Same result. Perfection.
8/23/2018
Arun K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not now
8/17/2018
Srinivas N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service with great smile
8/15/2018
Scott C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
While the majority of the repair was completely satisfactory, there had been an agreement on the bumper to not repair the minor scratches on it from the accident, but to put touch-up paint on the scratch. That had not been done. Also, in the same area, there was some staining due to taping or something that had not been removed. Once the Geico rep got in, those things were addressed, but it took about 20 minutes. I do not need to be contacted about this, the Geico rep can provide any necessary details.
8/14/2018
Nina S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bumper strip missing and needs to be put back. Jack was not returned to it's location. Small things but seems like it was rushed
8/13/2018
Timothy O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent customer service from beginning to end. The entire team was awesome. Very pleased with the entire experience and the work was too notch.
8/12/2018
Oswald D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Precise & detailed explsnations on quotes, repair items, with specific time commitments on what's possible and what's not. Very good folowups and keeping to time commitments. Appreciate the attention to detail.
8/12/2018
Yuleyd V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Easy to work with. On time delivery!
8/12/2018
Aaron F. VERIFIED CUSTOMER
Vehicle Make : Ford
Good service and very helpsful and very quick and efficient
8/10/2018
Piyush P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome customer service
8/9/2018
Yang W. VERIFIED CUSTOMER
Vehicle Make : Ford
Just got A/C fixed 7/9. Got in accident that same morning and took the car to you in the afternoon. Came away with an initial estimate of 3 days and was reasonably happy. Various paperwork mixups, scheduling delays, waiting for parts, and estimate revisions later, picked up the car afternoon of 8/7. Then sat in your office for a couple of hours morning of 8/8 waiting for the A/C to get fixed again.
Granted, the delay wasn't all yours, but you can probably see some room for improvements.
At this point, it's probably not possible for complete satisfaction. Lessons learned should suffice.