****. I discovered a new “ding” after the service was completed
2. The rear bumper has a bulge in the center, creating an inconsistent gap with the rear door.
Golden West is aware of item **** and has agreed to repair.
10/27/2018
Guillermo G. VERIFIED CUSTOMER
Vehicle Make : Honda
Scheduling was an issue at first. Jasmine did a good job to recover
10/27/2018
Wenhui Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
All taken of by the team fluently with comfortable communication and updates. Quick delivery with high quality. One stop service plus rental car.
Everything went so smoothly that all I need to to is to here the updates.
Thanks for the great service!
10/25/2018
Konstantinos K. VERIFIED CUSTOMER
Vehicle Make : Honda
Guia did an excellent job keeping me up to date with the process after each step. All stuff was friendly and helpful.
10/25/2018
Chienchi S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service, the timely updated status
10/25/2018
Eric V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Super great. Best of all ... GWA is super ethical and fair and extremely competent. I highly recommend GWA in Sunnyvale.
10/23/2018
Albert A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work and staff. A big plus that you work so closely with GEICO and Enterprise. You have my highest recommendation. Thanks for everything.
Albert A
10/20/2018
Ayush/tushar P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car makes a lot of grinding noise making left turn and sometimes even driving straight. I will be bringing car back for checkup on Monday.
10/20/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks for a great job, friendly staff too.
10/18/2018
Spandana N. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
awesome experience!!!!
10/17/2018
Siddharth G. VERIFIED CUSTOMER
Vehicle Make : Ford
Bad customer service and not satisfied with repair.
10/17/2018
Shiofi K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good!
10/16/2018
Sai V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I got regular updates daily in email which kept me informed.
I picked up my car on last minute on a Friday and everybody was so courteous and happy to assist so late in the day, an exceptional customer service in my opinion.
Thank you Golden West, I will definitely recommend you guys to my friends.
10/13/2018
Carol P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you excellent job.
10/12/2018
Rahul N. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly staff, timely delivery. Very professional and experienced.
My only complaint is - I had absolutely no choice on the rental vehicle. Absolutely NONE. There was EXACTLY ONE car available - no cars, no suvs....NOTHING. They had one Nissan Altima and I had to take that. Except for this one thing the overall experience was GREAT. Thanks.
10/10/2018
Russell N. VERIFIED CUSTOMER
Vehicle Make : Honda
The team is very professional and friendly. I am very satisfied with the service and the results of the repair.
10/7/2018
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer services and great job repairing my car.
Highly recommended
10/6/2018
Jun L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied, that’s why I requested to have my car repaired here because I was also very satisfied last year.
10/5/2018
Edward H. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the courtesy shown by the staff. The regular email updates were useful and overall this was a very smooth experience. Thanks!
10/4/2018
Ranjani A. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a totally satisfying experience with Golden West. I would definitely recommend it.