Your team did an incredibly good job from start to finish. We are completely satisfied and will be recommending Golden West to anyone needing repairs! Thank you so very much
6/14/2024
Satish J. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
6/3/2024
Linda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated how helpful all the staff we encountered were. They contacted Nationwide to get the claim initiated, repaired the car magnificently, finished the repairs early, called Enterprise for to pick us up and handled the return of the rental car for us. Toyota of Sunnyvale said that the repairs were done well when we had the Mirai serviced. Thanks so much for a job well done!!
5/31/2024
Roberta W. VERIFIED CUSTOMER
Vehicle Make : Ram
Keep up the good work
5/23/2024
Eric P. VERIFIED CUSTOMER
Vehicle Make : BMW
Golden West, Joe, and the entire staff are absolutely superb at what they do and how they do it. I will never use any other shop but Joe’s shop to do work on my vehicles. I take my vehicles very seriously, and they take serious care in making sure that my cars are in great shape. I love Golden West!
5/17/2024
Richard M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic customer service and ongoing communication.
Thank you Golden West team!
5/15/2024
Era Wu. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
5/10/2024
Tanmoy S. VERIFIED CUSTOMER
Vehicle Make : Honda
I had to end up paying for the Enterprise rental for extra 2 days.
This could have been avoided has there been clear communication between Golden West and Geico.
5/9/2024
Ian M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done promptly and we can’t even tell where the damage was originally
5/4/2024
Linda S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your service was exceptional and beyond all expectations at every level! Thank you!!!
5/1/2024
Rhonda S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Mario was terrific. The estimator Henry was not helpful and would not look at damage I pointed out to him. I was happy with the service because of Mario.
4/27/2024
Danielle N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is very communicative and got the job done
4/18/2024
Jocelyn A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I received great service from Henry. He was helpful and responsive to all my questions and handled everything promptly. Thank you so much!
4/11/2024
Carlo C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The vehicle arrived with you for paint and mechanical repair of the vehicle and after working on it and finishing it, you gave me a product that has poor paint finishes and mechanical failures that have made me return the vehicle to you to claim guarantees. I am very sorry for what I wrote above but I have doubts about where I brought my car.
4/7/2024
James H. VERIFIED CUSTOMER
Vehicle Make : GMC
Andres provide great service and communication. The team behind him were part of that. No sign the car was in collision!
4/2/2024
Renita N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast response, great overall work
3/31/2024
Robert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff. Quick estimate. Contacted when they found hidden damage after repair was started to get my permission to go ahead. Car returned before date promised. An overall good experience.
3/8/2024
Jeff L. VERIFIED CUSTOMER
Vehicle Make : GMC
Andres was awesome...very engaging and did everything he said he would as he said he would. I thought everything transpired seamlessly, and the work done was outstanding. Much thanks.
2/21/2024
Lawrence J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job,& you
washed & cleaned it, car looks like new