I was overall happy with the end result — you all worked hard to make things right - but my car wasn’t fully fixed when I initially came to pick it up.
4/8/2020
Keyimu A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
When we were at the body shop for picking up and noticed that it is not as good as the right side door and told them that it cannot be closed properly as long as we pull with the power. But we were told that that door was too new that it takes time to became like other door.
After I came Back next day I notice that there is sound sth like stuck when I open or close the door.
There is always sound with the door movement
4/4/2020
Edwina T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The entire staff was very patient with us during the whole decision-making process.
4/1/2020
Yi A. VERIFIED CUSTOMER
Vehicle Make : BMW
daily update was a great feature.
3/29/2020
Karl P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’ve been mostly at home after taking delivery of the car, so haven’t had a chance to inspect it much
3/28/2020
Sanjeev V. VERIFIED CUSTOMER
Vehicle Make : HONDA
Fast service and excellent work. Thanks!
12/27/2019
Yelynn T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Lee did a great job
12/27/2019
Venkatarag P. VERIFIED CUSTOMER
Vehicle Make : HONDA
Good, clean and timely done job with regular updates. No hassle for me. Thank you!
12/21/2019
**** F. VERIFIED CUSTOMER
Vehicle Make : HONDA
Identification of damage as well as repair was well explained
12/18/2019
Lupemapumeiheng K. VERIFIED CUSTOMER
Vehicle Make : DODGE
My trust in you guys was not misplaced! You have all gone above and beyond and you all do this on a daily basis for everyone who walks through the door. Who you are and how hard you work will be spread to everyone who will listen by me! I wont forget this and I am truly grateful to all of you guys. Merry Christmas to you all and I hope this Christmass is the beat Christmas from our family to yours have a wonderful Christmas and an amazing 2020!!!
12/18/2019
Victoria B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Very impressed with clean areas, extremely nice people, easy to communicate with
12/17/2019
Ravi R. VERIFIED CUSTOMER
Vehicle Make : ACURA
Great device. Prompt. Stuck to timeline. Good job.
12/14/2019
Mukarram B. VERIFIED CUSTOMER
Vehicle Make : HONDA
The communication wasn't to my satisfaction. I had to call the shop multiple times to get an update.
12/13/2019
Chandramouli D. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Good job !!
12/7/2019
Tiffny H. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Still some problem spots, need to go back in.
12/7/2019
George O. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
All workers were very nice to me. Thank you so much!!
11/28/2019
Jasvir K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service.
11/28/2019
Leonor C. VERIFIED CUSTOMER
Vehicle Make : HONDA
I am very satisfied with the repairs on my vehicle. I have driven for three days now after the repairs and it feels like new.
Every time I called the staff was friendly and they always knew what was going on.
I liked that I didn't have to wait for someone else to call me back or wait on the line for someone to answer my questions.
I also liked that the work is warrantied for as long as I own the vehicle.
I will definitely recommend Golden West.
and I will bring my vehicles to Golden West if I ever need your service again.