You kept me informed and it was obvious that customer service is your main priority!!! In addition, my car was ready earlier than anticipated!!! I was so pleased that I recommended you to my sister who was also rear ended, but her damage was worse than mine; I told her that y'all would definitely take care of her!!! Thank you so much!!!
6/21/2016
Company F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
6/17/2016
Joe D. VERIFIED CUSTOMER
Vehicle Make : Ford
Please review comments left at front desk at your office.
6/16/2016
Jesus R. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes it was thank you
6/10/2016
Sean S. VERIFIED CUSTOMER
Vehicle Make : Subaru
My front license plate is missing and now I am going to have to take time off of work to find out how to get it replaced. Very inconvenient.
5/25/2016
Diamond E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Steering wheel was a little off
5/23/2016
Victor N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me well informed of the progress, very pleased , delivered nice and clean, and all damaged fixed to my satisfaction
5/18/2016
Wayne L. VERIFIED CUSTOMER
Vehicle Make : BMW
Liz was very helpful
Wayne L
4/30/2016
Sang Won. VERIFIED CUSTOMER
Vehicle Make : Honda
I founded 2 things it didn't complete
So I will stop tomorrow morning
Thanks
4/29/2016
James J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for a job well done!
4/29/2016
Richard D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car wasn't ready when promised. Additionally they didn't have Enterprise come get the rental until After Enterprise called me.
4/28/2016
Stanford T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Good communication and craftsmanship.
4/19/2016
Roby R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and great job communicating the status of my repairs!
4/19/2016
Corothea G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very personal, liked the text keeping me current with the progress of the job and completion date
4/19/2016
Jose C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Liz is to be commended on her customer service. I was completely satisfied.
4/15/2016
Shaban M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
4/14/2016
Laura B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job
4/13/2016
Irene R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Received 3 text messages yesterday stating car would be ready at 4:36 pm, If there was a delay, someone will contact me. No one contact me, went to shop at 5:15 pm but car wasn't ready. I was told it would be ready next day ny lunch time
, it wasn't ready. Picked up by 6, had 21 more in charges that Allstate didn't paid for. Couldn't understand that part, especially after having the inconvenience on promised day. Work done looks good.
4/2/2016
James D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole Team at Associated Collision was amazing and made the unfortunate circumstances very pleasant. Liz was very compassionate and informative about the repair process. At one point she even had direct contact with the insurance company to ensure my best interest were the top priority. It was great to hear from Kevin and be kept up to date on what progress was being made. Having Enterprise at the shop was very convient and allowed there to be one less thing to stress over. I would highly recommend Associated Collision for any repair work.
4/1/2016
Mary Claire. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was very nice. I can only think that it would have been nice to know when the parts had come in so I could schedule the repair but when I called they were very polite and accommodating.