Very satisfied with the whole process.excellent service.Thanks to Patricia in the front desk and to Mr. Dimas Kuhl .
5/5/2018
Leopold V. VERIFIED CUSTOMER
Vehicle Make : Audi
You continue to send automated communications and surveys, to the WRONG PERSON. I told three-service coordinator three different occasions through the repai process the information to contact me, the other person on the insurance account. You still continue to contact the WRONG PERSON! I have to take my car back to fix a locking mechanism that was disconnected during repairs and not reattached. When a client communicates with your staff, in person it would give the appearance of concern to listen and record the information provided. On this you failed.
3/7/2018
Tamia H. VERIFIED CUSTOMER
Vehicle Make : Kia
Amazing service would definitely go again!
2/17/2018
Nicolas B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I mentioned when I drop the car that most of the lights on the board were on and did not went off after the incident, when I received the car, the lights were and are still on, so they did not event try to fix it. Second I mentioned the car started to make some noise when turning on a tight curve and the noise is still there. So no, I am not happy with the way you fix it, yes you fixed the bumper and replaced the light an looks good, but you did not solved all the problems the car started to have after the incident. thanks
2/6/2018
Alexandra B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Friendly staff and very efficient
1/26/2018
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service team communicated daily on our sons repairs. Everyone was friendly and assisted in this process. Thank you I will highly recommend your company to our friends.
12/5/2017
Eric J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Diemas (sorry if misspelled) did a really outstanding job in communicating the length of my service that even ranged to Cadillac. I was extremely happy about the service I recieved, and if the unfortunate happens, I'll returning to you all.
11/7/2017
Bruce S. VERIFIED CUSTOMER
Vehicle Make : BMW
Work looks good. Facility is new and very clean, orderly. My vehicle was well detailed and washed on pickup
11/3/2017
Isaac L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you!
10/31/2017
Mickey S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was happy. Management was true to his word about satisfaction.
Mickey S
10/2/2017
Andres M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The process was a little bumpy as far as timing wise. Product outcome couldn't have been better though.
8/25/2017
Lenner R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Muchas gracias, excelente servicio.
8/9/2017
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Appreciate all the communication and professionalism
That was always given. Made a difficult experience
( car wreck) not so bad.
Thanks to all
6/21/2017
Lola B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was more than expected. Central Houston Cadillac Nissan Collision Center went out of their way to give me customer satisfaction. I heard from them via email every day with my status and they even washed my car before I picked it up. That was a very nice surprise.
6/10/2017
Shirley W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very pleased with service and helpfulness of staff. S Warshaw
5/24/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Jeep
We received Great customer service from Demis. Thanks!
4/27/2017
Kimberley M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
There were several reasons why their service sucked. I waited over two months for the repairs. After this period of time I was called and threatened with additional charges if I did not bring back the loaner immediately. So today I brought it back, my boyfriend and I drove away in my car, then noticed the windshield was broken, the glass screen on the radio is shattered, the oil change indicator is on, and there were 500 extra miles on the odometer. Additionally, the gas tank emptied on the way to the gas station and my boyfriend had to roll in neutral the last few hundred feet into the station. Don't worry though this problem will solve itself as I have posted this to my social media. It's been seen by hundreds.
4/6/2017
Judie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only problem I had with the service, noone informed me of the price .for the service until I picked up my car.