Special thanks to bryan schwenn and his support team megan, monica and jordan!
9/28/2014
Bethany W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was disappointed no one was there to inspect my newly repaired vehicle when i came to pick up my car at 7:15 a.m. Just something i have experienced at other body shops.
9/25/2014
Duane I. VERIFIED CUSTOMER
Vehicle Make : Honda
Time to completion was excellent 4 days
car was clean and the service exceeded my expectations
9/20/2014
Randy K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job and excellent service
9/19/2014
Abdelhami E. VERIFIED CUSTOMER
Vehicle Make : Toyota
You are the best !! Thanks for everything , I bought 3 cars from you and repaired one of them the last 2 weeks you are very well organized you respect your client by sending him updates every now and then , you deserve to be on the top please keep it up .
9/19/2014
Arnulfo C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair and service were great. Stealing the money that was in my change drawer was very disappointing.
9/13/2014
Ricardo P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Graet services from drop-off,rent and pick-up
8/28/2014
Shannon L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The daily to weekly text messages and phone calls from my representative were very helpful in tracking the process of my vehicle. Unfortunately, communication was not always clear between Toyota professionals as I received a call saying that my car was ready for pick-up, however when I arrived it was clear the inside of the car had not been detailed at all. Our representative was very helpful in offering to keep the car one more day to finish the job, however, we could have been notified of this over the phone had proper communication taken place. I was originally quoted with a July 31 pick up date, my insurance was quoted with August 14, and the car was not ready until August 25. Postponing the pick up date every 3 days was not helpful in determining when the car would be ready.
8/27/2014
Ricardo V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Iam greadfull with the job thank
8/23/2014
Richard M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Text message updates are nice but insufficient when a customer has questions. My calls have yet to be returned and I do not know when my repairs will be completed.
8/21/2014
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your team was completely professional. I especially like the text explaining to me were the car was in the process. Finally the repair looks good.
Thank you
Joe Russo
8/14/2014
Ken C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast service repair, not only thar they washed the car and cleaned the inside.
8/9/2014
Ron G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent repair.
Robby was excellent rep.
I liked the text messages to inform me of progress.
8/2/2014
Oscar W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The worst experience of my life. Ask my attorney.
8/1/2014
Charles T. VERIFIED CUSTOMER
Vehicle Make : GMC
Don McGill,
Your repair and customer service team rocks!
I appreciated the regular feedback and detailed
updates during the repair.
Your work is flawless and we are truly
satisfied with it.
Thanks for giving us this peace of mind.
We will entrust our car needs to you in
the future.
Keep it up,
Mabel & Charles T
7/30/2014
Montre W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for all you did, Keeping me informed throughout the process. For going above and beyond to ensure I was taken care of. Thank you!!!
7/18/2014
Christina G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I've had a wonderful experience from the minute I walked through the door. Everyone was
professionaTHEl and welcoming with smiles. I was very impressed with all of the communication. KEEP UP THE GREAT WORK!!!!!
7/13/2014
Erica H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great
7/12/2014
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Buick
Provided top of the line customer service; staff was compassionate, friendly and professional; the frequent updated information regarding the status of completion of my vehicle wa a first time experience for me! I would highly recommend Don McGill Toyota to all of my friends!!
7/11/2014
Samir V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robbe was very professional in his approach ..... made me comfortable with the whole process on our first interaction. He was always available over phone or email to answer questions ... and always kept me informed of the progress on my car.
Overall excellent experience, Thanks Robbie.