Need to bring the car back. It is making a humming noise
7/14/2017
Michael . VERIFIED CUSTOMER
Vehicle Make : Honda
I think the constant e-mail updates allow the transition to proceed smoothly.
7/13/2017
Amber W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very Professional Staff and a completely new looking Jeep. Great job guys!
7/12/2017
Lara T. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciate receiving emails with updates on my repair status. Kevin was friendly and explained things very well.
6/30/2017
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Impeccable service by Kevin (Body Shop Mgr) and his team. Kevin kept me informed with the process of repairs. Efficient and professional service that should be the standard for any business of this nature! Please pass on to the team their work is truly great!
Thanks again!
6/29/2017
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was very good. They kept me well informed on the progress of repairing the car. In addition, everyone there was very professional and polite
6/21/2017
Stella D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done great. Only thing was it took a few days longer than expected, which is understandable. Maybe more time should be estimated and if it's done sooner, then great. Especially when a rental car is necessary.
6/19/2017
Mazie J. VERIFIED CUSTOMER
Vehicle Make : Acura
My car looks great and the customer service was amazing..
5/28/2017
Mary Ellen. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Exceeded expectations! Will come back.
5/26/2017
Jon H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fantastic job to all at Criswell!!
5/22/2017
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Audi
Criswell Collision made this so painless! I appreciate how easy this was. They were finished with my car a week early and I actually injured my back while they had my car and could not come and get the car as soon as they were finished and they allowed me to take a few extra days to get it. And the car looks great!
5/19/2017
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Audi
Kurt was wonderful to work with. He provided an online estimate quickly, and was helpful in answering my questions. I was very surprised how quickly the work was completed. I figured the exterior of my car would be cleaned for pick up, but didn't expect the interior to be cleaned as well. That was a nice surprise! Thank you!
5/18/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Tesla
The completion date was pushed back several timesas new parts were ordered amd new difficulties arose. Recognizing that you can't control or even improve the availability and timely delivery of Tesla parts, I think you could do better at ordered the parts that might be needed in the repair. Having waited nearly several weeks for the "parts" to come in, it was disappointing to learn that more needed to be ordered, and more disappointing still to learn that delivery of the was a moving target.
5/12/2017
Phyllis A. VERIFIED CUSTOMER
Vehicle Make : Honda
You do excellent work and I highly recommend you. The employees are terrific. Thanks
5/6/2017
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome and ahead of schedule. Kevin did a great job explaining the process.
4/22/2017
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the most excellent customer service. Great work and on time.
4/6/2017
Julie S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer service! There was always someone available to answer my questions. Dominique was very knowledgeable and helpful. Kurt explained the repair process in detail and kept me updated.
4/4/2017
Walt F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kevin Marvin and his team and the level of perfect and customer service are what every business should strive to emulate! Everything from the initial phone call to the final delivery were exactly how everyone should be treated. Thank you for the GREAT experience!
3/22/2017
David R. VERIFIED CUSTOMER
Vehicle Make : Audi
Impressed with the service experience.
I still need to fully inspect repairs but assuming everything looks good, I wouldn't hesitate to return.
3/15/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Ford
This is the third or forth experience I've had working with Kevin, and each time has been great. I truly appreciate his assistance, and the expertise of the repair staff is outstanding.