I obtained estimates from ABRA and Church Brothers. It was easy to compare the two estimates because you both use the same software. Church Bros estimate was 125 higher because they were going to replace a trim piece that was not damaged. I chose ABRA because of price which ultimately was the result of honesty. I am happy with the work completed on my car and if I need your services again, I will definitely contact you first.
2/12/2016
Amber F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was amazing and efficient! Loved getting my car back fixed and clean! Very friendly staff.
2/9/2016
Janet B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work customer service and quick
2/7/2016
Craig L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Work was completed promptly. The entire process and coordination rental car made everything smooth and very convenient. Definitely would recommend ABRA to anyone.
2/6/2016
Mitch N. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the updates on the car.
2/6/2016
Anthony G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone is incredibly nice and helpful, always happy to answer questions, and they did a fantastic job on my car repairs in a pleasantly short period of time. I would definitely trust my car with them in the future.
2/4/2016
Brian S. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys are great! Thanks
2/2/2016
Jason B. VERIFIED CUSTOMER
Vehicle Make : Kia
Quick service. No surprises. Excellent work.
2/1/2016
Mark H. VERIFIED CUSTOMER
Vehicle Make : Ford
We asked if our car could be repaired by a specific date because we were taking a trip and Abra made it happen. My car looks great, and it was returned to me cleaner than it has been in a long time. Wonderful customer service!
1/31/2016
Meaghan W. VERIFIED CUSTOMER
Vehicle Make : Honda
The job was done quickly, all staff members I interacted with were helpful and friendly, and the rental car experience was very convenient. Nice job!
1/30/2016
Amber C. VERIFIED CUSTOMER
Vehicle Make : Honda
Beth was helpful, informative and courteous as was receptionist.
1/30/2016
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was outstanding!
1/30/2016
Lydia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Couldn't believe how fast it was fixed. Thanks.
1/27/2016
Brandon W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great.
1/23/2016
John P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kelly is the best!
1/23/2016
Franklin M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job, superior service
1/22/2016
Alfonso L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent
1/21/2016
Staci O. VERIFIED CUSTOMER
Vehicle Make : Honda
The text updates were awesome and very much appreciated. The car looked fabulous when I picked it up in they even cleaned the inside. Great customer service. I am waiting for a mudflap to come in which is perfectly fine it had been ordered. My daughter drove the car yesterday and Said the horn did not work. We have never had a problem with the horn in the past. Can you give me some input as to eat do you think it was a cause of this accident or something when it was repaired?
1/21/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent body work-looks new!! Really appreciate the clean car when I picked it up! You even cleaned the trunk!!! Beth Shepherd was awesome and made the experience easy!
1/20/2016
Alexander K. VERIFIED CUSTOMER
Vehicle Make : Ford
Completion of repairs was promised on 3 different dates by adjuster. The 3rd time car was going to be done on ****/15. Waited until ****/16 to pick up. The person that the adjuster said she would make aware of my pick up, knew nothing about it. Receptionist said twice "I haven't been here for 2 days, had a very lackadaisical attitude. Heard repeatedly, excuses - "short staffed." That is somewhat understandable, however, the adjuster knowing that, should not have continued over promising. What was originally a "3 day repair" took 6 days.
Quality of workmanship looks fine. Staffing is not the customer's problem, it's managements.