Very friendly. Great experience. Car looks great. Liked the updates via text message. Thanks!
4/27/2016
Alissa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Receptionist & Randy were awesome!
4/26/2016
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick and painless repair!
4/23/2016
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice staff,very good work,
and most important ,they let me
Know all the progress going on.
While they had my car .That
Was great !!!
4/22/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very professional and friendly
4/21/2016
Christine F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Samantha and Randy were great! Efficient and effective communication. Appreciate the excellent customer service.
4/20/2016
Lynn F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good communication
4/20/2016
Nancy N. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional.
4/20/2016
Sue H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Made it so easy for us! Thanks!
4/20/2016
Jody D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service, friendly warm welcome. Was done quicker than I thought . Thanks for friendly service and making it easy to deal with the damage.
4/15/2016
Daniel K. VERIFIED CUSTOMER
Vehicle Make : Buick
Beth Sheperd ( Carmel, IN ) was very helpful with the "walk around", very good about keeping me up to date on the vehicle. The vehicle looked great when the hail damage repair was all finished. Beth had the vehicle delivered to me at my employment, and the vehicle was clean.
Thank you for great service! I will recommend ABRA to others.
Daniel K
4/14/2016
Martha R. VERIFIED CUSTOMER
Vehicle Make : Kia
Great fast job.
4/9/2016
Anne J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your customer service rep, Beth Shepherd, was a pleasure to work with. She patiently answered all my questions and thoroughly explained each step of the process. Her attention to details made the whole process of getting a car repaired "painless"....except for my wallet and that she couldn't help. I was very pleased with the personnel and the repairs. A. I am thankful Liberty Mutual uses Abra. Great company! Plus they completed the repairs a day and half earlier than expected and I drove away in a repaired and sparkly clean car! Happy to recommend your services.
4/5/2016
Khari N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent experience. I love this place. Thanks for taking such good care of my baby, Carmel Abra.
4/1/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Buick
Beth and the staff could not have been more accommodating or service oriented. Helped me with the return of my rental car and dropped off keys to me. The experience was exceptional!
4/1/2016
Alexandra K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great costumer service!!
3/31/2016
Austin M. VERIFIED CUSTOMER
Vehicle Make : Audi
Lots of miscommunication of issues and status. Repair took almost 2 weeks longer than promised. MAJOR gap in Abra expertise in checking out vehicle systems and diagnostics versus what a 3rd party or dealer shop is "allowed" to do when given direction by Abra. The store GM did fulfill request to share unexpected rental car costs, but there is a lot that can be learned from this experience.
3/30/2016
Jacquelene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a fantastic job and it was in a timely manner. The car looks brand new from the front. I love having the text and phone call updates.