Great communication, a good speedy repair, and a nice surprise to have my car totally cleaned inside. THANKS!
5/31/2019
Gretchen R. VERIFIED CUSTOMER
Vehicle Make : Honda
The paint is a perfect match! The work was done in a timely manner and I loved the perky update texts!
Danielle was pleasant to work with as were the others we talked with.
5/30/2019
Courtney H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The staff was very friendly and the texts are great!!
Amazing cleaning work too! My car was shiney inside and out. Thank you!
5/25/2019
Marcia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for regular updates during process and completion. Looks like new! It was a nice surprise that my car was vacuumed and cleaned prior to pick up. Thank you.
5/24/2019
Logan O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I gave directions to my estimator to call me and they never did. I was told that it would take at maximum 3 days to fix the repairs. It then took 5. When I was told it would take longer, I decided that I wanted my car back but I was unable to do retrieve it. When I went to pick it up, it took 45 minutes even though there was not a single soul in line in front of me due to documentation issues on the side of Abra. Minimal apologies were made for any of this and no apologies were made at all for the repairs taking longer. I also had to incur the cost of a rental car because of the delay in repairs. I fully expected more apologies and possibly even a discount but nothing like this was even mentioned or hinted at.
5/21/2019
June L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service!
5/17/2019
Emily R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service as always
5/14/2019
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Danielle was great!!!
5/13/2019
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are meeting on Monday.
5/11/2019
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job
5/10/2019
Chandar R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff at the front desk was very friendly. Derek was my guide through the process and explained everything and helped me with options. I appreciated the text updates and was very surprised and pleased with how quick the work was done. Will be recommending Abra to others.
4/30/2019
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looked like new again. Very pleased
4/28/2019
Joshua H. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely timely and communicative. Highly recommend to everyone.
4/26/2019
Gary D. VERIFIED CUSTOMER
Vehicle Make : Nissan
They communicated often with timely updates and exceeded my expectations.
4/24/2019
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful, quick service. the continual updates were great. Danielle **** was a terrific help.
4/20/2019
Bennet A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work friendly staff very thorough reasonable prices
4/19/2019
Lou Ann. VERIFIED CUSTOMER
Vehicle Make : Honda
Keeping me updated daily regarding progress. Employees very friendly and kind.
4/19/2019
Lisa L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They were very professional and did a great job
4/18/2019
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Experience , Excellent Staff, Car Looks Amazing Thank You
4/18/2019
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely the best! Not only is the customer service superb, they provide updates every few days. I appreciate my car being repaired in a timely manner and for alleviating the hassle of having to go pick up my rental. Thank you for the great care!