John, the Customer Service Manager, provided exceptional service. I appreciated his updates throughout the process. A big thanks to John and his team for their excellent work.
1/28/2017
Charleton G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you especially for replacing my wife's military plate, especially since the new bumper did not come with pre-drilled holes. Much appreciated!
1/25/2017
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice people and great follow through. Thx
1/25/2017
Karen F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Abra did a very good job.
Everyone was so kind and kept in touch
With me during the whole process
My car looks great and I really appreciated
The superb customer service.
Thank you again to everyone involved.
Sincerely,
Karen F
1/21/2017
David P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy "I car not only washed, also vacuum inside
1/18/2017
Marcel V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service! Very fast. Both Randy and the lady in the front desk do a great job and always gave me an status update about my repair , very good workers.
1/12/2017
Mosun A. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service . Profeditional and delivered what
Was promised????????????
1/6/2017
Ellen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the daily text updates.
Samantha, and all the technicias who workedon my car went over & above
To make dure I was comfortable.
12/23/2016
Willice D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The process was quick and easy including the car rental. Everyone was nice and professional.
12/23/2016
Miieki D. VERIFIED CUSTOMER
Vehicle Make : Kia
Always a friendly and welcoming experience when coming to Abra! Never once was I nervous about the people fixing my car!
12/16/2016
Oluwatoberu T. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job fixing my car. However, there were several small stains on the driver's seat, which weren't there when the car was initially dropped off. I will have to find a way to clean it. Besides that, the experience and customer service were excellent. I just would have preferred a cleaner car on return.
12/14/2016
Amy W. VERIFIED CUSTOMER
Vehicle Make : Honda
They replaced my windshield with an aftermarket one rather than the OEM one I requested and did a crappy job installing it (it had a huge gap not sealed at the base of the windshield where it meets the plastic by the wipers). I signed an agreement stating I wanted ALL OEM parts in accordance with IN state law that states cars 5 years old or newer are entitled to choose OEM parts for repairs done through insurance. It was very frustrating that they violated my request, especially considering it was also laid out in the estimate from insurance to use genuine Honda parts. In order to fix the error, I in turn have to go longer without my car and need a rental due to not being able to use the car I arranged for the estimated days...
12/13/2016
Kelly C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly service and efficient repair
12/9/2016
Kevin J. VERIFIED CUSTOMER
Vehicle Make : Ford
Samantha made me feel like I was special and never let on that I was totally disorganized and unprepared. She went immediately into above the call mode and pulled off such a favorable experience. Can't say enough. What a pleasant surprise.
12/7/2016
Jody D. VERIFIED CUSTOMER
Vehicle Make : Jeep
This is a great place if you need to get car fixed from accident. The customer service is excellent and you feel like your always welcome. They did a great job on the repairs and clean my car after they were done. Love this place and would recommend this anyone needing bodywork done. Thanks for making the whole process easy.
12/2/2016
Russell T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Done on timely and car looked great!
11/30/2016
Karen D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Terrible experience. Finish was different than when I took it in.
11/24/2016
Sue S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Lived getting the updates throughout the process.
11/23/2016
Kelly E. VERIFIED CUSTOMER
Vehicle Make : Saturn
Will definitely refer Abra to friends.
11/20/2016
David L. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a wonderful job and went over the top. When the repairs were finished, my car was completely detailed; inside and out. I would highly recommend their services to anyone needing auto body repairs.