The team was very customer oriented, very thorough in looking over the car, very accommodating in getting us the rental car, and willing to go the extra mile to keep us informed about the updates on the fixing of the car. We had a great experience with the staff and would definitely use them again for this kind of situation.
9/14/2015
Pamela F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
9/11/2015
Cindy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service ????
9/10/2015
Deena L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was friendly and helpful. They kept me informed about the delays in getting the part for my vehicle. Thank you all so very much.
9/8/2015
April H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Employees were very professional and friendly. They took very good care of us and our vehicle.
9/4/2015
Philip . VERIFIED CUSTOMER
Vehicle Make : Infiniti
I really appreciated the daily updates on how things were going. The staff were all very helpful and kind. Thank you for a job well done!
9/2/2015
Byron H. VERIFIED CUSTOMER
Vehicle Make : Audi
Work was fine. Approach to service suboptimal. Nearly 2 weeks from calling for appointment to actual repair date. Then the appointment was not in the system. Deductible and estimate paidc3 weeks before actual service. I was told I needed to pay deductible. Office did not believe me even though I had documentation. I had to call USAA and have them confirm. I have been a USAA member for 42 years with repairs in Minnesota the UK and Cleveland. This is the worst service I have had. I told **** at the time of pick up about the issues. I will also notify USAA that this service does not conform to other USAA contracts in my experience. Thanks BJHoogwerf, MD
9/2/2015
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great customer service. I was kept up-to-date on repairs via texts and phone calls. When I didn't have time to get to the shop for pickup prior to closing, Abra drove to my work on the other side of the city to give me my vehicle and return the rental.
9/2/2015
Samara H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with how they cleaned the inside of my car. I know that was a job on it's own cause I have a 2 year old!
8/31/2015
Kelly A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I feel the whole staff did a great job,from start to finish. The car looks great.
8/29/2015
Scott H. VERIFIED CUSTOMER
Vehicle Make : Acura
You guys did great job
8/28/2015
Jordan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate the speed that my repair was done. I didn't expect it to be done in one day. I also appreciate you guys cleaning my car. I was embarrassed at dropping my car off dirty, but to come back to a clean car makes me feel great. You guys also respected my time as well. Every time I came in I was in a hurry and you guys did whatever it took to make sure I was in and out. that meant having to drive me over to enterprise to pick up my rental car. Everyone was very friendly and informative, and made me feel like I was really being taken care of. Thanks for all you guys did!
8/27/2015
Leonard R. VERIFIED CUSTOMER
Vehicle Make : BMW
all was good. everyone was kind and friendly and kept me updated with what was going. i would return again in the future for any other body or glass service i may need.
8/25/2015
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very nice. Staff was great and did a fantastic job!
8/24/2015
Eric J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job.
8/24/2015
Mindy W. VERIFIED CUSTOMER
Vehicle Make : Kia
The entire staff was very professional and courteous. Very thorough and great turn time on repairs. Hopefully, I won't need them again but if Ido, I will definitely go back.
8/21/2015
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Buick
The team here is so amazing and friendly from the receptionist to the car repair gentlemen I couldn't be more grateful for their sincerity and efficiency. Shelby thanks you all so much!
8/20/2015
Sudhakar C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very well done. Very professional and excellent customer service
8/15/2015
Suzanne G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was super nice and helpful I would recommend them to anyone who needs help getting repairs thanks alot for taking great care of my car
8/13/2015
Derek L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you for all your hard work! You guys did a great job!