I was treated with respect and kindness. Thank you
11/5/2016
Lauren H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can not thank you enough for not only fixing my car, but making it look brand new! I really appreciate all your hard work!
11/2/2016
Naomi V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm satisfied. Thank you.
10/29/2016
Scott B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best customer service I have ever experienced. Rocky was awesome and love the text updates
10/29/2016
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very nice job, we were totally impressed
Thank you for the fine work
10/28/2016
Trent D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jeep looks great , excellent communication, fast quality service
10/27/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a really good job and the customer service was excellent!
10/27/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I wrecked our car with no other parties involved. So, it was clear my fault. I was dreading this experience. I contacted my insurance company and that was a smoother process than I thought it would be. Then they recommend Abra as their preferred body repair shop. We called to set up our appointment and no issues. We attempted to get there for drop off before they closed at 5:30. When we got there, we found that we were at the wrong location and it was 5:30. They called the correct location for us and they offered to stay open until we arrived. Through out the repairs we received updates every feed days via text to let us know the status of completion. When it was completed, we went to pick our car up and got caught in very heavy traffic. Again we were not going to make it by close and called to let them know we were not going to make it in time and would try again the next day. They insisted they we continue on our way and they would stay until we arrived. Every time we were in contact with ANYONE at this location, the hospitality they expressed was amazing. It completely changed my demeanor and relieved a lot of my stress. I can't describe how much better this experience turned out that I anticipate. Thank you!
10/27/2016
Donte G. VERIFIED CUSTOMER
Vehicle Make : Buick
They kept me informed and were great. Rocky and the front desk ladies were very nice and helpful.
10/25/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job and cooperation with me as a customer
10/22/2016
Todd H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent service. Thanks
10/21/2016
Ricky W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The experience I had with John M. and Rocky C.was the best ever. I was kept in the loop from start to finish, I am very pleased and would recommend the job you folks do to others again Thanks so much
10/20/2016
Todd H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We are repeat customers of yours and are always satisfied with the work that you do and very happy with the customer service that we receive. The staff always goes above and beyond when working on cars and tries to completely help the customer in anyway that they can. We always refer people to you when I have any problems with their cars. Thanks for the great service
10/19/2016
Evelyn M. VERIFIED CUSTOMER
Vehicle Make : Honda
ABRA communicated with me the entire process.
10/19/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Ford
Now, I know that the damage wasn't too extensive on my vehicle, but it was done very quickly and efficiently, thank you.
10/18/2016
Robin B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Rocky was great...took the time to really explain things to me and ensure I felt comfortable when I felt the GEICO adjuster was giving me the cold shoulder. The shop guys went out of their way to communicate to me. The front desk person was ok. Overall, satisfied thanks to Rocky!!!
10/16/2016
Kaushal C. VERIFIED CUSTOMER
Vehicle Make : Toyota
repair was not completed as we where told the trunk is not closing smoothly
10/16/2016
Sara S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Rocky & the rest of the staff were AWESOME!!
10/15/2016
Sharri N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did a great job . Great people . Friendly and nice . And fast and professional yet treat you like humans and do awesome work. Will recommend them to friends and family
10/14/2016
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly, courteous service and team members. Greatly appreciated and thorough attention to deatail. I can't praise the whole team enought. Thank you for all you did.