The whole experience was great, from the initial call with Anna, who walked me through the whole process, to the regular phone call updates from **** and Brandon, and the daily text messages. My car came back looking better outside than it was before the wreck, and cleaner inside as well. Thank you for the excellent service.
9/29/2017
Tera T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very polite and fast
9/29/2017
Kori G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kind, considerate and great communication. Also finished ahead of schedule which is a bonus
9/29/2017
Leafy Q. VERIFIED CUSTOMER
Vehicle Make : Ford
George kept me well informed about how things were coming along with my car. Everyone was courteous and friendly.
9/28/2017
Ryan G. VERIFIED CUSTOMER
Vehicle Make : GMC
Amazing Service
9/27/2017
Richard K. VERIFIED CUSTOMER
Vehicle Make : Mercury
It was just that we didn't get a rental car as quickly as we would have liked. The repair all went fine.
9/26/2017
Tessica S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
George is beyond respectful and polite. And my car looks Amazing!! Your guys really go above and beyond thank you so much
9/26/2017
Pamela W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good
9/25/2017
Amelia P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and helpful staff, loved the text updates, repairs were done very quickly, car looked perfect when I got it back! Thank you!!
9/23/2017
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Completely satisfied. Thanks
9/23/2017
Delbert B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great timely customer service
9/22/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Honda
George our estimator was excellent!
9/21/2017
Teresa K. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did an efficient job, in a timely manner...
9/20/2017
Julie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Another job well done! I have used you guys twice now and cannot say enough positive words. You communicate well, do not make promises that cannot be kept and pay attention to your customers. Your Enterprise office needs work. The second time in was not as great as the first. I arrived st 11am, was taken care of promptly by ABRA associates then waited for the Enterprise associate as she was assisting another customer. Once that customer was taken care of, I expected to be the next in line. Instead, I observed the Enterprise associate text or message someone on her phone, stand up with her phone, her purse and her Enterprise mobile machine and announce she was going down to the office nearby. She never came back! ABRA associates had to call twice to have someone from Enterprise show up with a car. By this time, it was 11:45 am. Once they did, and I was in the rental car, the Enterprise associate asked me when I had arrived as the first young lady told her I had just arrived. The ABRA front desk ladies and **** are fantastic to work with. Always pleasant and helpful!
9/19/2017
Nelson K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job by everyone! On a scale of **** - 10, I'd rate my experience as 10+...! Third time I've used ABRA and experienced consistent satisfaction! Keep up the great work, although I hope it's a while before I need you again! ;o))
9/17/2017
Shannon B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The cashier on the left side the older one was rude and short other than that it was great
9/15/2017
Constance E. VERIFIED CUSTOMER
Vehicle Make : Honda
We were really surprised at how fast and well the repair to our car went.
9/15/2017
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Ford
George did a great job explaining everything and keeping me up to date on everything. He was very excited about fixing my car, and ensuring that it was fixed perfectly.