Just surprised how many times completion date was moved
2/21/2018
Katherine M. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a lot of dirt on my passenger seat like someone who was very dirty sat there. Other than that I am completely satisfied.
2/21/2018
Sheryle W. VERIFIED CUSTOMER
Vehicle Make : Honda
Rusty was amazing!! Everyone had gread customer!! They always kept me aware of any changes. Completed the job in a timely matter!! Abra is the BEST!!
2/13/2018
Richard L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional
2/10/2018
Byron G. VERIFIED CUSTOMER
Vehicle Make : Toyota
We wanted work completed in addition to the estimated work, and we received a quote for this additional work. We confirmed proceeding with the additional work through the texting system where we received all prior communications. Next we received a phone call saying the truck was done but that the extra work was not completed because ABRA didn’t receive a text to continue. No personal phone call to confirm proceeding with the extra work. Just an excuse that we signed up for text communications which we received all before and after the truck was complete. Very unprofessional to not confirm proceeding with additional work, just assuming there was no text when I had sent text and received all prior and future texts. I believe my text was simply missed and all I received were excuses, no apology, no alternatives. A simple phone call to confirm the additional work would have avoided this poor experience, or admitting a mistake was made and apologizing would have gone a long way to keep us as a customer. We’ve used ABRA before but will no longer use or recommend given our experience
2/9/2018
Sierra B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great communication and very friendly. Will recommend to anyone thank you again.
2/6/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great communication. Timely. Overall very happy with the service. Thank you.
2/3/2018
Elizabeth N. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a great job except a dent was missed but Chris told me to bring back in about a month he would take care of it and a few other things for me for free.
Just wish I had the money to repair the passenger wheel well and lower panel. Thank you guys for work done! Looks good to me. Glass repair looked nice too.
Elizabeth N
2/1/2018
Sharyl D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The entire experience was wonderful. In today’s time people usually do not do their job completely or do a very good job. Abraa did wonderful and went above and beyoung the services asked. I will recommend Abraa to anyone and everyone. Thanks for all your hard work!! You guys definitely won me over.Ms. Davis
2/1/2018
Farrah L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very informative and worked quickly to get my vehicle back to me!
1/28/2018
Nathan G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work in adequate time. Thanks for the job well done. Car is running great and looks great!
1/25/2018
Missy V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome customer service
1/25/2018
Victoria B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Beautiful work. Very fast service and excellent staff. I was impressed by the repair work but when I saw the inside of my vehicle was also vacuumed. Wow!!! Thank you so much! I will recommend you guys to EVERYONE!
Special thank you to the lady at the front desk for helping me figure out how to get my sons car seat out (she did not reinstall it.). Your staff goes above and beyond. It’s such a lovely environment.
1/24/2018
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfy.
1/20/2018
Vickie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional & simple process. Thank you
1/12/2018
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with their work, my car looks brand new again. They were friendly, took care of everything for me so I didn't have to deal with the insurance company at all. I've seen other cars that they have done body and paint work to and they always do a great job. Plus their receptionist is gorgeous, and gets you taken care of very quickly.
1/12/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!!!!!
1/12/2018
Bessie M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very Customer Friendly staff!
12/23/2017
Esveida C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Updates were clear and kept me informed, no problem there. I picked up the car Friday night so I inspected Saturday morning and noticed an otra with overspray, called the shop the same Saturday and Dave told me to bring it Monday morning at 7:30am, for there Monday morning at 7:30am and nobody even bother to go outside since it was dark, I thought since Dave had said to bring it at 7:30am that they were going to bring the car inside and inspect it but NO, Inwas told to come back at daylight. Not sure why I was told to come in at 7:30 to begin with. I have an appointment tomorrow at 11am that I need to ask for time off from work, hopefully somebody at least look at it this time. I have seen quality work from this shop before, not sure why paint job was not inspected prior to give it to customer.
12/18/2017
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Thanks for cleaning car inside and out.