Updates were great and well imformative found abra to be a well groomed professional shop only negative was rr door was supposed to be buffed or use of compound for scratches and was not done before pickup or during pickup time suspect a riff between worker since was a courtesy repair from bob as we had previously worked together at Collins olds .the reason I state this is that if an attempt would have been made I would have been able to see a swirl mark or residue of some kind but there was no evidence to make it look like an attempt was made. Only other concern for now is that it seems as if drivers side exterior mirror is not mounted level like passenger side seems like not level like pass side no other issues as have not had car back even 24 hrs yet.
Thank you,Jerald H
5/30/2014
Neil S. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
None
5/29/2014
Randall S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was fantastic! Bob and maria were great.
5/24/2014
Zlatko B. VERIFIED CUSTOMER
Vehicle Make : Honda
I am more than satisfied with repairs of my car.
Bryan did a great job and he txt and call me every day with information about it.
Thank you
5/23/2014
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very courteous staff
5/23/2014
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Porsche
They did a great job keeping me up to date on my cars status and were really friendly. The work on my car looks great too!
5/23/2014
Charles A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
None
5/22/2014
Rebbeca S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Made it a very easy experience.
5/18/2014
Craig S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the commitment to customer satisfaction.I will recommend to our friends Thanks Craig and Bev
5/9/2014
Jeff A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional and courteous. Impressed by attention to detail and unexpected things such as how clean the interior of the vehicle was. The work body work appears to be top notch and the texts apprising me of progress were a nice touch. I was impressed with each person I encountered.
5/8/2014
Randall W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with updates I received through out the repair process and the effort put forth to ensure a quality repair job.
5/2/2014
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was kind of a process to get our car fully repaired, as it had to be returned for follow up work, and eventually had to go to a dealer. It seemed like the dealer service dept was the hold up, but our contact at ABRA, Brian Willoughby went out of his way to get it back for us, even covering some rental car time that he didnt have to since we didnt have rental car coverage as well as personally test driving to make sure it was right. We're satisfied with the work done, and the car is as good as before the accident. Thanks!
4/30/2014
Terry And. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, pleasant, informative, punctual. Everything and more than anyone could expect!
4/29/2014
Alvin V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Looked like new
4/25/2014
Nick G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job. Thanks!!!
4/21/2014
Kelsey R. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you!!
4/18/2014
Todd V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Vehicle was returned clean and within the promised time. Thank you.
4/18/2014
Jeanne T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All staff were great. Personable, informed, polite.
I owe special praise to Maria and Bob for their attentive help.
And to the technicians; my car looks great.
4/12/2014
Tim M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service all around! The work was even done ahead of schedule!
4/3/2014
Charles A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only were the repairs done as good as new, my whole truck was so shiny and clean that I actually had some one ask if it was the same truck, because they didn't remember it looking that good. And that same person was the first to notice the minor damage from the accident. And I can not remember the last time that the inside if my truck was so clean. You guys went above and beyond, thank you so much.