I am so glad that Honda recommended me to ABRA. I was involved in a hit and run which was very annoying. Gary handled everything and then some. He was so helpful I was no longer annoyed with the situation. I would recommend his help as well as the teams help over and over. Fingers crossed that I am not involved in another accident but if that does happen I know where I will take it without a doubt! Thank you Gary and team!
2/28/2015
Vicky C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Have recommended already
2/22/2015
Paul E. VERIFIED CUSTOMER
Vehicle Make : Honda
I was horribly dissatisfied with the experience that I had with the Abra location in Plainfield. The amount of time it took to fix my issues was unnecessaryly long. Not to mention when I came to pick it up they completely failed to fix the scratches on my mirror, so I had to wait while they did that. When I got into my car all my personal belongings had been shoved into my trunk with no regards to what they were. Then, upon further inspection my mirror still has issues to be handled and my door handle was not repaired either. Finally, when calling to voice my issues Maria was extremely rude and lacked complete customer service. She was not helpful and probably could have resolved my frustration with a simple apology and customer service, but instead infuriated me even more. This is the second time I have gone to you guys and will be the last. Neither time was pleasant.
2/16/2015
Nathaniel M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job, very quick work. Thank you
2/12/2015
Reuben C. VERIFIED CUSTOMER
Vehicle Make : Suzuki
I really appreciated the daily friendly updates about my car. The service was very professional and I left feeling very satisfied. Thank you so much! I would recommend your services to others.
2/8/2015
Scott A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff at thisFacility were professional. We were extremely satisfied with the work done and surprised at how quickly the work was completed.
2/8/2015
Eric B. VERIFIED CUSTOMER
Vehicle Make : Toyota
kept up to date on status. auto very clean and fixed to satisfaction when returned
2/8/2015
James A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the constant communication throughout the process. Repairs look great!
2/8/2015
John C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the overall results. Thank you much
2/1/2015
Katherine R. VERIFIED CUSTOMER
Vehicle Make : Scion
My car looked amazing, you all did an awesome job. Thank you so much!
1/31/2015
Ericka H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really appreciated the updates on the whole process of my truck being fixed. The door that was fixed looks fantastic and you can't even tell it had ever been scratched up. You guys did a wonderful job as well as getting it done in great timing too!! Thanks again!
1/30/2015
Leonard C. VERIFIED CUSTOMER
Vehicle Make : Buick
I liked that I was kept up-to-date on the status of the repairs.
1/30/2015
Karalyn J. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was kept informed about the progress. It was completed in a timely manner which I appreciate.
1/24/2015
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Dodge
The car looks great! The process for me was easy and I was kept well informed. Your body shop knows how to handle customers right. I haven't ever done business with company where the district manager calls you personally to see how the process is going and if I'm happy so far. If the unfortunate happens again I will be give Abra my business again. Thanks to everyone who put my car back right. 5 stars in my book
1/22/2015
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bob is the best. Anytime I need service in the future, I will go back to Abra in Plainfield.
12/4/2014
Daniel K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent!
12/4/2014
Robert R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great work just took a little longer. But very satisfied would use them again.
11/29/2014
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I dealt with ABRA on the southside of Indianapolis last year when someone hit me and drove away. My experience with them was not the best as I found out over the last year. With ABRA in Plainfield it was a completely different experience. Bob, Maria and Dave were my 3 main contacts. They were so accommodating and went out of their way from the very moment I called them to get an estimate. I will refer them to everyone I know. I have been I. Customer service related jobs all my life...Nordstrom being one of them and These 3 employees exemplify exceptional customer service.