I was very happy with the text update I was getting during this process
11/29/2016
Courtney G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and van came back cleaner than it went in. Nice job! Great customer service!
11/24/2016
Martha A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly and professional!
11/12/2016
Charlie F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have used your service before, and was completely satisfied with your people and the service done.
On this service with my wife's chevy,Gary and his team again did a good job,and i was pleased with the job!!
Thanks again!
11/8/2016
Bernard M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well it was nice that you guys kept In touch with updates. I do have to bring it back to get my turn signal repaired, but other than that good.
11/3/2016
Tammy B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service!
10/31/2016
Terry J. VERIFIED CUSTOMER
Vehicle Make : Ford
You all were very nice and explained what needed to be done well. My car was done in a very timely manner. I was really surprised when you called and said it was done. You kept me informed all the time
10/27/2016
Scott B. VERIFIED CUSTOMER
Vehicle Make : Ford
The whole process was smooth and easy and work done was good and car looked great when it was delivered and clean.
10/26/2016
Bobbi R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Took a little longer than estimated, luckily I have a second car. Got the car back today, so far so good.
10/25/2016
Seth S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was very quickly and efficiently done. It was nice to be updated about how everything was going . Everyone was very friendly and helpful. We appreciate the good job they did on the car and how well they did at explaining everything that was done .
10/24/2016
Dakota G. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a very good job
10/21/2016
Shari M. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was so clean! The bumper looks great! Everyone was great to work with, and made everything very easy. Thank you so much.
10/21/2016
****F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great, service, plus the great friendly staff
10/18/2016
Steve F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome !
10/11/2016
Charlene B. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you - Your Awesome!
10/6/2016
Melinda R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair itself was done well. Communication along the way was not. Very difficult to reach anyone so I could ask questions during the process or speak with someone about leaving the vehicle to pick up after hours.
I called two times on Saturday during business hours and reached Noone. Today on the third call I picked option #3 to reach a corporate number and had to leave a message for them to send to my local office as they could not reach anyone either.
I have been in the automotive industry for 15 years and customer service is a must. This location is close to home but I am not sure I would do business here again.
Fixing the vehicle well with poor communication and customer service is not enough. The repair was a hassle as the accisent was someone else fault to begin with then I had hoped to have a good experience as I have four kids beginning to drive we will probably need more repairs. I will go somewhere else in the future.
I am happy to discuss this with management if I could be of further help to share how my experience could have been better.
Melinda R
10/5/2016
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks good
9/30/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was outstanding. My repairs were made with utmost satisfaction. I will recommend to friends.
9/30/2016
Xena A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent job!
9/9/2016
Kathy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and a wonderful company to work with!!