Abra Auto Body Repair of America - Fishers

The truck had to be taken back in twice to have a scratch buffed out a paint "run" fixed.

Beautiful work amazing speed.

Your customer service is outstanding. The speed at which you repaired my car was amazing. The entire front fender area looks brand new. I appreciated how easily and smoothly your entire process worked from the time I brought my car in for an appraisal to dropping off the rental and pick up my repaired vehicle. You all are awesome -- thank you!

Great service. Willing to go beyond.

Service was well explained and courteously and promptly delivered. Thank you.

Everything was in great shape. They even detailed the interior which I wasn't expecting. Great service!

None

No one test drove the car to confirm that it drove safely before calling and stating that it was ready for pick up. We had to bring it back.

Abbra did a great job with my vehicle and kept me informed of the progress in the form of text messages. I have never had that kind of treatment from an auto body shop before. It was very refreshing and I will be referring my friends to you! Thank you again for such a great job!

It was supposed to be a 3 day job that turned into a week. The repair guy's personality left too much to be desired for. When I had scheduled my estimate I was completely ignored while they helped another customer who arrived after me. Sure she was just dropping her car off and it took only 15 mins, but so did my appointment for an estimate. Then there were no openings until several weeks later for the repair. My insurance didn't want me to have a rental over the weekend so I had to call and reschedule. This was a month out. The Friday before my appointment I was called to reschedule because - surprise - they don 't take Monday appointments anymore. They asked me to come in on Thurs to which I reiterated that my insurance did not want me to have a rental over the weekend. They agreed to take my car in on Wed. I did not receive any calls only a few generic texts about my car's progress. I called on Fri and was told it would be Mon that I get my car. Frustrated because my rental was way bigger than my car and I had felt uncomfortable driving it although I was told I drove it well. I suffered through the week going no where but work and one place my Mom wanted to go, I muscled on. I received a lackluster, unapologetic call on Mon that my car would not be ready until the next day hopefully. Never mind the fact that this rental was a gas guzzler unlike my little car. I received a call on Tues that my car was ready. I emphatically went to pick up my car only to find it was not cleaned as promised and was cleaned the last time I had repair. This Ben guy **** and should be fired. I WILL not return here for any repair AND I will tell USAA about my experience. The lady at the front desk was sweet at least.

Thanks for timely communication

If I ever need repair again, you will be the only company I will ever deal with !

Repairs took longer than expected but they picked up cost of rental car & my car looks amazing. Thanks!

The paint job looks perfect. Thank you! Only issue was that an ashtray in the passenger side door of the back seat was broken. Very strange? The service manager assured me it will be replaced.

I liked it that they kept me updated on the progress of my car. I'm very satisfied with the Job they did, thank you.