Andrew Always Kept In Touch With Me To Leery Me Know Where They Were At On The Progress. They Had Also Gotten My Car Finished Fairly Quickly. Id Recommend Them To Everyone!
9/26/2014
Rob S. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team was very nice and knowledgeable keeping me updated on the status of my repair,Andrew called and said there was a defect in the new bumper and had to get another one and still was able to have it done the same day.
9/26/2014
Donald S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Danielle Huff and the entire crew at the Fishers, Indiana location did a superb job of getting me back on the road! Thank you!
9/22/2014
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
My car looks great!!!
9/18/2014
Rebecca N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
9/13/2014
Bryan G. VERIFIED CUSTOMER
Vehicle Make : Acura
Flawless thank you so much!!!
9/5/2014
Holly H. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you so much for keeping me up to date on the repairs to my KIA. You kept me informed which kept my mind at ease. The day I picked up my car I was very pleased with the work that was done! Flawless to be exact!
9/5/2014
Mark L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There was ****/8 tank gas gone, the radio station was changed, the dent on the passenger side of car was worse when tried to pop out and the wash job was terrible still leaving pink chalk paint around previous dents was still on trunk and side of car.
9/5/2014
Natalie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks so much! I really appreciated picking up my car and not only seeing it fixed, but that you had also vacuumed it out. After a super crappy week at work, that was super appreciated.
8/27/2014
Laura H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only were 2 parts/pieces missing when I came all the way from Michigan (5 hour drive) to pick up the car but also there is a very large dent left in the car....Very upset!!!!!!!!!!!!
8/24/2014
Alfredo E. VERIFIED CUSTOMER
Vehicle Make : Acura
The service quality was okay, but they said that it would take a week. They called multiple times saying the car would be ready the next day, only to add more days. This was a huge issue as it effected my client scheduling. Had I known that it was going to be three weeks, I would have planned accordingly. I planned my schedule thinking I would need to pick up the car in the afternoon, but they would then cancel last minute.
8/24/2014
Stacy R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Very helpful and responsive:)
8/22/2014
Sara G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My experience was exceptional. The team did an extra repair that I had asked for an estimate on -- at no charge !! They returned my car not only well repaired, but also nicely detailed. Throughout the repair, the team was highly communicative, friendly, accurate and timely.
I couldn't have asked for better
Thank you!!
8/22/2014
Tyonia P. VERIFIED CUSTOMER
Vehicle Make : Saturn
The staff was very professional. I appreciated all the text and phone call updates. It was nice to receive advice when I picked up my vehicle. I had a great experience and would recommend your services to family and friends.
:)
8/21/2014
Ann R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Done well and quicker than expected
8/21/2014
Toure B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
8/17/2014
Brian C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the attention to detail.
7/28/2014
Enoch B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Had excellent experience with everyone. Thanks for job well done.
7/28/2014
Jeffrey N. VERIFIED CUSTOMER
Vehicle Make : GMC
I am very upset that it took so long almost 6 weeks to get my car back. After being given a few phone messages and a few phone calls and **** Email regarding my car, I feel the communication was inadequate. There are several things that are not correct on my car. I picked it up at 11:45am Saturday morning and my car had not been driven for 6 weeks and I had NO oil in my car. I had to add 3 full quarts of oil. I do not have a leak at all. The mirror on the passenger side is not put on correctly and there is a continuous whistling sound. The steering is extremely tight. The decal on the back tailgate is not on secure. When I opened the hood after pulling off the road because the oil pressure light came on and I was told to stop my car immediately I noticed a cap that was closed in the engine. I took a picture of it. The passenger side back window that was repaired...the motor sounds and runs as if it were in a car from a junk yard. The window barely makes it back up. I am almost afraid to open it. Not to mention 2 brand new scratches I found on the drivers side of the car. But other than that...
So apparently I am not satisfied or pleased with the work I had done on my car. I will notify Geico tomorrow as I feel they should know. I have had my car worked on at this location before it was Abra. It was Hubler Collison and repair. Much more satisfied with them. I would definitely reconsider going back to Abra and not worry about having my car fixed at a close convenient location and do research to see where I could get best results.
I take pride in my vehicle and have taken very good care of it. My car was a huge investment when I bought it almost 7 years ago. So for a dump truck to run me off the road and to avoid a head on collision I had my first car accident. I truly can not express to you the dissatisfaction I received from Abra. I really hope that these concerns I have will be resolved. But as to why there was no oil in my engine is even more bothersome. My car could have caught on fire!
Patti Nichols
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