Andrew and the team were very professional and expedient with the process. As the customer i never had questions or doubt about the job due to the constant detailed updates from abra employees and the professionalism.
6/5/2015
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome!
Thank you!
6/4/2015
Charles M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great professionalism and communication.
6/4/2015
Lori P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the updates during the repair and the clean, clean car I picked up today! Thank you for a job well-done!
5/23/2015
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication from Abra was awesome. I received updates 2-3 tes each week.
5/23/2015
Regina D. VERIFIED CUSTOMER
Vehicle Make : Saturn
I think I had the best experience. I appreciated the updates everyday. Andrew
could not have been better. Thank you for taking care of my
car and so well!!
5/22/2015
Christopher P. VERIFIED CUSTOMER
Vehicle Make : Ford
OUTSTANDING!!!! The customer service was amazing. I walked in the wrong entrance and a rep in the garage greeted me and escorted me to the front desk. The receptionist was very nice and we were helped very quickly. The GEICO Inspector was great too. You can tell that the insurance company and body shop was working hand in hand to make the experience seamless and efficent. I had a minor repair, but a holiday weekend was coming up. I wasn't expecting to see my car until Tuesday (4 days later) at the earliest and they had my car ready same day. Text alerts kept me informed on what was going on as well. This has been my best experience by far with any body shop and I'm definitely coming back here if I need work done.
5/22/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very fast turnaround and kept me informed at every step. Car looks great and they even returned my rental for me. Very easy to work with and excellent quality and service!
5/19/2015
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone that I worked with was very welcoming and courteous . Andrew did an excellent job keeping me informed and update on the progress of my vehicle. I would definitely use you again and recommend you to others.
5/14/2015
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair itself looks great and everyone was very nice, but communication during the process was not good at all. They ended up getting repairs done early which is n
5/13/2015
Brian K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was completely amazing work wa done in and unbelievable short time frame Service people were super nice and helpful great that enterprise was right on site for pick up and drop off of rental. Everything was great until it came to the cleanliness of car Inside and outside of car was dirty Grease and dirt on key fob and key chains that was transfered to my hand when keys were handed to me Other then that.
5/12/2015
Shelton J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Its great so far. Thanks you alot
5/8/2015
Connie S. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very pleased with the work. My car looks and performs as well as it did before. I was also pleased with the updates on my car's progress.
5/1/2015
Kalonji G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job and customer service.
4/30/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service. Kudos to all!
4/30/2015
Shawn S. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic service. Thx
4/30/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everyone was friendly and kept me 110% up to date
During the whole process. Very happy. Car looks great!
4/29/2015
William G. VERIFIED CUSTOMER
Vehicle Make : GMC
Really good experience.
Maybe not texting this survey at 6:00 am on a Sunday morning might be s good idea.
4/26/2015
Wen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks so much to Andrew and Ashley for all your help!
4/24/2015
Laura O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience. They let me know what was happening and did a great job. Will go back if needed in the future!