They did a great job from my first visit to picking up my car when it was finished. Prompt communication. Very helpful with insurance company as well. Would recommend them to others that need this type of service.
6/22/2014
Scott M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent experience all around! Keith and the rest of the staff were the best I've ever dealt with in ANY situation! I'd have no problem recommending them to anyone who needs collision repair, period!!
Thanks,
Scott
6/21/2014
Maxine M. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very satisfied...keith was awesome kept me updated ...worked extra to get my van done for my vacation...personally talked to me 3 times in the five days...he went above and beyond the call of duty to fix my vn....very attentive..professional...helpful...thank you keith and crew....
6/20/2014
Lee G. VERIFIED CUSTOMER
Vehicle Make : BMW
the service was outstanding. Everyone was extremely friendly and courteous. The craftsmanship and quality was exceptional. Everything was completed on time as promised. I was completely satisfied with this experience and would recommend you to everyone.I am extremely picky about my car and this job exceeded my hopes.
6/19/2014
Kevin K. VERIFIED CUSTOMER
Vehicle Make : GMC
The work performed was excellent and very through. I would recommend Abra to friends. Friendly and professional staff. Abra did what they said they would do.
6/18/2014
Casee H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Scratches were on roof of the car, manager that called to assess the issue was aggressive that they did not occur on site even though during the walkthru, it was not documented that they were present prior to the arrival at abra; contacted insurance agent to request the pictures from the appriasal to defintatively determine if the scratches were present at time of appraisal or I'd they occured at abra. Strongly suggest to improve the quality inspections when customer/techinican inspect the vehichle to determine at drop off so there is no issues when a customer inspects the vehichle after pick up, this would prevent any discrepancies to who is at fault. Currently awaiting the pictures to determine who was at fault.
6/10/2014
Henry S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A perfect 10 for customer care and quality repair. My truck looks like it never had the accident. Now I can finally put the accident behind me and move forward. Thanks again for all your hard work, especially Keith, for helping me through a difficult time.
Sincerely, Henry S
6/6/2014
Chris B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Enjoyed working with Joe Thien. He was professional, courteous and communicated with me throughout the process.
5/27/2014
Leo W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick was GREAT to work with. His estimate was accurate as to the price estimate as well as the time estimate. Looks like a quality job! Thanks to Rick and the repair crew!
5/24/2014
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
A special thank you Rick and the ream for taking great care of my vehicles the past 3 weeks. Theyou are true professionals!
5/21/2014
Max B. VERIFIED CUSTOMER
Vehicle Make : Ford
Give me a little while to appreciate it.
Thanks
5/18/2014
Kathleen E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated having timely updates on the progress of my repair. Staff were professional and made me feel like they cared.
5/18/2014
Lori R. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a excellent job with getting the car done quick and it looks awesome.
5/15/2014
Vicki H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They kept me updated daily I liked the daily text message Joe did a through Check of the car with me and answered all my questions
5/12/2014
Amie W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Andy Strehle was very efficient in fixing my mirror. He was very helpful and helped me have a great experience!
5/10/2014
Sibel C. VERIFIED CUSTOMER
Vehicle Make : Acura
It was a pleasant experience. If I need some work I'll be back for sure.
5/8/2014
Sal A. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent and communication with employees was great as well. I was updated every step of the way without me calling or anything. I will definitely recommend this place. Thank you!!!!!
5/7/2014
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Audi
I was very pleased with the service, all my questions were answered right away and my car was finished way ahead of when I was expecting it. Keith and everyone else were fantastic.