Very professional and attentive crew. Recommend their services to everyone!
1/19/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very professional and kept me informed all the way to the completion of the work !
1/15/2015
Annie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with the work every one was very polite an courteous I would alway recommend others to Abba body shop and repairs. Thank you.ms A Hollister
1/8/2015
Jacquelyn W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was so nice. Jesse did a great job. I'm really happy with the results. Thank you so much.
12/20/2014
Lynne J. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the frequent communication about the progress of the repairs and the pleasant and professional people.
12/19/2014
Kristal W. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle was not properly fixed. The vehicle was vandalized and the dash broken. Before the incident the vehicle had no electronic issues. However, now the vehicle has issues with the electronic components of the dash such as the cigarette lighter, turn signal, seat belt warning indicators. At times, the indicator will just randomly go off while driving, even while the seat belt is engaged. ABRA also installed a new DVD player that I had to purchase at Best Buy. However, the dvd player does not work at all on video. When playing a DVD, the player makes a very loud noise to the point that you cannot hear over the noise. When turning off or on the vehicle, the radio prompts for installation issues. When I picked up the vehicle, I was told that my vehicle would die if I shut it off because of a battery. The battery was in working condition at the time of the vandalism. The damage to the electronic components caused drain on the battery. Even if it was not considered part of the damage and secondary damage, the shop should have taken precaution to notify me prior to picking up the vehicle that the battery should be replaced upon pickup. I tried to call the shop to ask them to repair to pre-vandalism state, but NEVER received a call back.
I have had my vehicle repaired on numerous occasions by other shops, including both Masters Collision and Hubler Collision who previously operated this ABRA shop. This is by far the worst service I have ever had. I will not be back unless you correct the horrible repair job.
12/17/2014
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was awesome from start to finish. Great comminication.
12/13/2014
April H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I brought my car into Joe Thien and was told the car would be ready in 3 to 5 days. My car was ready in 2 days and was given to me very clean and vacuumed out. I was informed along the way of what was going on with my car and he explained what was done in a very easy to understand conversation. I will definitely be doing business with Abra in the near future and hope that Joe is the one that I am able to have work on my car. My family owns a local steel company that has a fleet of trucks and cars and I am recommending to the president of the company that we take all of our vehicles to Abra for any body work in the near future. Joe is an excellent informative employee and a value to your company. April H
12/12/2014
Freda S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
IT LOOKS BETTER THAN BEFORE. GREAT CUSTOMER SERVICE AND THE CAR WAS REPAIRED VERY QUICKLY.
THANK YOU ANDY STREHELE FOR REMEMBERING MY GARAGE DOOR OPENER FROM THE RENTAL CAR.
I LOVE MY NEW TRAILBLAZER !!
12/12/2014
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was timely and done to my total satisfaction.
12/9/2014
Kristina M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Rick did a great job and I appreciate all his assistance!
11/23/2014
Kelley F. VERIFIED CUSTOMER
Vehicle Make : Toyota
every thing went very well can not complain about anything..thanks for making my experience a good one.
11/23/2014
Dan W. VERIFIED CUSTOMER
Vehicle Make : Honda
always kept me informed of the status of my car
11/21/2014
Mark S. VERIFIED CUSTOMER
Vehicle Make : Mazda
This location has a great group of team members that Abra should be very proud of!!!
11/15/2014
Brittney Z. VERIFIED CUSTOMER
Vehicle Make : GMC
Joe Thien was a great communicator and provided excellent customer service! He kept me updated daily on the progress of my car!!
11/15/2014
Cathy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were great!
11/7/2014
Tara C. VERIFIED CUSTOMER
Vehicle Make : Ford
Andy Strehle was a huge help and I appreciate all his efforts to get me what I needed.
11/7/2014
Brandon G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I mostly worked with Joe Thien, he was excellent to work with, and I really feel he took good care of me. The car came back looking great, overall I'm very happy with everything!
11/6/2014
Marilyn R. VERIFIED CUSTOMER
Vehicle Make : BMW
Pleased with repairs in timely manner!
10/31/2014
Barney H. VERIFIED CUSTOMER
Vehicle Make : BMW
The customer service was simply fantastic. I appreciated being treated as a valuable customer and with great respect for my time and needs. The workmanship on the repair was also superior. Both parts of the repair process went beyond expectations.