I was actually very late to my appointment because of construction on the roads. They told me to come in anyway (even though I'm pretty sure it made them late leaving for home). I was very pleased. People were great and my truck looks new again.
5/7/2016
Vicky J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job!! I really appreciated all the updates along the way. Also appreciated the extra mile services including cleaning the inside of my car. It was like getting a whole new care. Thank you for your excellent service!!
5/6/2016
Rosemary A. VERIFIED CUSTOMER
Vehicle Make : Ford
I was worried because when I arrived there I was told it would be 3 weeks before my car would be looked at. I was stressed. Justin looked at my car the day it arrived. Called me and said he ordered the parts and it would be a few days. It was repaired and back to me in 3 days. I'm one happy customer.
5/5/2016
Brigett E. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast and friendly service!
4/22/2016
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good
4/19/2016
Danielle D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very friendly & helpful
4/12/2016
Pamela E. VERIFIED CUSTOMER
Vehicle Make : Buick
So far happy with the experience except for cleanliness of the vehicle when returned but was given a detail coupon after sharing this feedback. Also, there is road or wind noise coming in through the passenger front door that was not there before the accident. Thank you
4/8/2016
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding work! Justin was very helpful.
4/1/2016
Amber T. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Overall the work done and time frame during which it was done was very good. The staff also displayed adequate customer service skills as well. My only issue was that I could tell the cleaning job done on the inside of my car was very rushed. There were several smear marks from the cleaner used around areas such as the dash I had to clean again once I got the car home. However, as I stated above, I was overall pleased with my experience; I just feel that a little more time spent on detail would have made the experience perfect.
4/1/2016
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Diana was amazing. Answered all my questions.
3/28/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Scion
Completely satisfied. Joe Thien and the office staff were great to deal with and very professional!
3/18/2016
C H. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked the texting as a means of follow up. Repair looks good too
3/16/2016
Paul M. VERIFIED CUSTOMER
Vehicle Make : Buick
Joe Thien is the best! He went above and beyond to make sure all my concerns were handled and took extra care with my car. My car is invaluable to me and I had never had work done on my car or ever been to ABRA so I was nervous to say the least. He eased every worry and got my car in and out looking good as new in no time. Thanks joe!!!!
3/11/2016
Rhonda F. VERIFIED CUSTOMER
Vehicle Make : Saturn
Our Saturn looks as good as new never would have known someone had run into it
Thank YOU FOR DOING A GREAT jOB
3/9/2016
Joseph N. VERIFIED CUSTOMER
Vehicle Make : Toyota
To be truthful I was somewhat upset for the length of time it took, but when I saw the finished job I was so pleased how well the colored matched. I'm planning on having the rear bumper repainted from a repair done last fall at Church Brothers. Their paint job doesn't match at all. I'll be recommending Abra for any future body work to my friends. A thumb's up for your work. Also tanks Joe Thien, Adjuster from Epress Team E for going over the work done. He showed me how much you care about your work. Thanks again.
2/3/2016
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Beautiful job. Everyone was very polite and helped me in anyway they could.
1/23/2016
Edward B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your employees couldn't been more professional!
1/19/2016
Jordan T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was really fantastic to work with. My car looks great.
1/17/2016
Terri H. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done!
1/7/2016
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I first saw my van it looked fantastic. When I got in it I noticed it was a bit dusty but understandable. I will get it cleaned up. I saw it was cleaned up as best as could be. The driver's seat was moved to the highest position and I cannot get it to go back down. Can I go to your location in fishers to see if they can fix it since they are close to me? Thank you. Tammy B