We were more than pleased with the very speedy repair and the way that Justin handled our claim. Perfect from start to finish! Thank you so much.
6/12/2017
Brianna T. VERIFIED CUSTOMER
Vehicle Make : Honda
I will be bringing my car in first thing tomorrow morning to have it done right. The moment I left I knew something wasn't right and asked my dad to look at it. It was obvious the paint does not match and that the trunk was not masked off properly so now the trunk will need fixed if anything. Hopefully this can be done right and fixed quickly! Other than that everything else went well with ABRA.
6/9/2017
Justin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Little to no communication, consistently incorrect information including trying to make us pay 1000 at pickup when insurance had waived deductible a month ago. Will never return
6/8/2017
Catherine S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job will done.Thank you.
6/1/2017
Jamie W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was awesome and accommodating. Car came back better than expected. Would recommend them to others.
5/13/2017
Shannon R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service!
5/9/2017
Rey R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you.
5/9/2017
Lori E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast service. My vehicle looks great!!!
5/8/2017
Christopher V. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks amazing after the accident. I couldn't even tell anything was damaged and the employees were excellent with keeping me up to date with the status of my vehicle. Thank you!
5/6/2017
Lorna W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service...wish this survey text wasn't sent at 7:00am though
5/6/2017
Donna C. VERIFIED CUSTOMER
Vehicle Make : Mazda
They kept me up to date on what was going on with my car on a daily basis. They took care of me very professional and explained what they were going to do to my car and when it should be ready
5/5/2017
Karl H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You couldn't ask for a better team than what you have running that location.
5/5/2017
Kelly V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think the girl at the front desk was really annoyed w me. I tried to be nice. She was clearly upset. I think she should learn to hide her annoyance. Maybe she was just hungry. She was trying to eat and I kind of interrupted her meal. I called in the morning and told the woman who answered the phone that I would be there at 11:30 but pressed for time because I'm working 3 12 hour shifts. Justin had no idea why I was there and who told me that my car was ready? (He called and I received a text message that my car was ready)Girl said when dropping off car that she would reach state farm have check sent to abra and not to my house.. Turned in my rental and find out that wasn't done. I had to ask Justin to call State Farm and ask to cancel class that was mailed to my home. He said I can't. I said we need to do it together because I need to get my car. He agreed and thankfully I got my car but was late to work. I will not have abra do work on my car again- mainly because of the way that girl looked at me at treated me.
5/4/2017
Devin B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Nina and Beth were simply amazing. They made the whole experience!
5/3/2017
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Felt like every employee I encountered cared about providing good service.
Beth especially helpful. Quality repair work and my car in better shape - inside and out - when I picked it up!
4/30/2017
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The Abra team and Beth were great at keeping us up on the status of our vehicle as well as getting a couple minor issues fixed on delivery of the vehicle.
4/29/2017
Avery S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The initial staff are inviting and eagar to start the repair process. Beth, the Customer Service Manager in which primarily dealt with the phases of the repair is passionate about communication and satisfaction. The outcome of the repair is impressive and Im completely satified. Without meeting the technicians, its explicit their skill set and passion is important to them and their customers. Thank you for your sevices.
4/28/2017
Marjory B. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly people and service A job well done
4/27/2017
David J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was great! Justin was very professional and made me feel confident about the repair. Keep doing what you're doing!
Thank you
David J