Our overall experience was very positive and the customer service was excellent.
6/1/2015
Jeremy C. VERIFIED CUSTOMER
Vehicle Make : Honda
Texted me on Wednesday and said car was ready went to pick it up on Thursday and it was not ready. Nobody bothered to let me know so it was wasted trip, wasted time and wasted gas. Also was told that day that I would be contacted about were the car was with being done never heard from anybody. I had to call them the next day myself. I had to call my geico representative and get him involved. The whole thing was a headache.
5/28/2015
Lisburn G. VERIFIED CUSTOMER
Vehicle Make : BMW
The repairs was excellent, as this is my second time doing business with Suttle, but i must state that the interior of the car had residue from the repairs on the seat and dashboard. The interior of the car was not clean as i had delivered it. I actually form letter on the residue from the work done.
5/21/2015
Amy W. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone was very helpful and courteous.
5/21/2015
Francine C. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job! And quick! Thank you!
5/14/2015
Willard W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Trust your work on on time repair over Bay custom Auto.
5/9/2015
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Karen did a super job of keeping me informed and getting the repair completed ahead of schedule. Very satisfied.
5/8/2015
Rashida G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Johnny was friendly and professional!
5/7/2015
Joann F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and courteous in every way.
5/7/2015
Shuai L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
service very nice!
5/4/2015
Alonzo B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very good service but I have also noticed a couple of minor scratches that was missed have a good day
5/1/2015
Jeffrie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was professional done with skills and craft you are a 110% good with me have a good year
4/27/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone we dealt with personally were very professional and courteous. Communication was outstanding, we never felt put off or unclear about the process or the timeline for completion. Excellent service! Will gladly recommend your services.
4/27/2015
Zina Z. VERIFIED CUSTOMER
Vehicle Make : Acura
This team was awesome and they kept me informed with the status of my vehicle. Keep up the good work!
4/23/2015
Angel M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am very pleased with suttle motor service. from e-mails and updates regarding my motor vehicles repairs and friendly staff very respectful made me feel with total trust in all of you. will totally trust you all again with my vehicle. 100% satisfied
4/23/2015
Jon W. VERIFIED CUSTOMER
Vehicle Make : GMC
Charles was great to deal with and Nathan went out of his way to fix my truck. Thanks again.
4/23/2015
Henry M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Just wanted to say thank suttle motors team for a job well done your work has always been
Excellent. H.D. Milton.
4/17/2015
Jerome K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Parts not refit properly. Multiple dust specks in paint. Shuttle representative argumentative upon pickup. Required a trip back tomorrow to fix.
4/10/2015
Trevor S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The crack located in my right door mirror casing was not repaired despite the fact I was charged for it. That being said I was told by the company representative that it will be fixed. I am awaiting to hear back from her.
4/10/2015
James L. VERIFIED CUSTOMER
Vehicle Make : Honda
We left the car with you. It was undrivable, warning lights were on, steering was loose, it stalled on pick up. You left my son with a dangerous situation. Communication was poor. I am registering my complaint with Geico this am